Basic Tips; Troubleshooting Frequently Asked Questions - NETGEAR MA111 User Manual

User Manual for the NETGEAR 11 Mbps Wireless USB Adapter MA111

Basic Tips

If you have problems connected to your wireless network, try the tips below.
Symptom
The LED is not lit.
The wireless LED blinks
and cannot connect to
an access point.
I can connect to an
access point, but I
cannot connect to other
computers on the
network or the Internet.

Troubleshooting Frequently Asked Questions

Question: Why does the utility kept asking me to Save my settings when I'm trying to close
1.
the utility?
Answer: This is because you've made changes to the settings and the utility is offering you the
chance to save the changes. If you want to avoid these Profile setting prompts, simply click
Apply before clicking Close for the utility program.
Question: Why doesn't Ad-Hoc mode work correctly after I enter a SSID and click Apply?
2.
Answer: Be sure all computers in your Ad-Hoc network are configured with static IP address
in the same subnet.
Question for XP Professional and XP Home users only: How do I use XP's own Wireless
3.
configuration utility that came with the OS?
3-14
Cause
The MA111 is not
connected to the USB
port properly or the
MA111 software is not
loaded.
The MA111 is
attempting to connect to
an access point, but
cannot connect.
This could be a physical
layer problem or a
network configuration
problem.
202-10032-01
Solution
Remove and reinsert the MA111.
Check the Windows device manager to see if the
MA111 is recognized and enabled. Reload the
MA111 software, if necessary.
Try to install the MA111 in a different USB slot on
your system if one is available.
The access point may not be powered on. Or, the
access point and the MA111 are not configured with
the same wireless parameters. Check the SSID
and WEP settings.
Check to make sure that the access point is
physically connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access
point, and notebook PC.
Refer to the "A Road Map for 'How to Get There
From Here'" on page 2-2 for additional suggestions.
Basic Setup