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If the computer IP address is 169.254.x.x, recent versions of Windows and Mac OS
•
generate and assign an IP address when the computer cannot reach a DHCP server. The
auto-generated addresses are in the range 169.254.x.x. If your IP address is in this
range, check the connection from the computer to the router and reboot your computer.
If your router's IP address was changed and you do not know the current IP address,
•
clear the router's configuration to factory defaults as explained in
page 95. This sets the router's IP address to 192.168.0.1.
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
•
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
Try closing the browser and relaunching it.
•
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
When entering configuration settings, always click the Apply button before moving to
•
another screen or tab, or your changes are lost.
Click the Refresh or Reload button in the Web browser. The changes might have
•
occurred, but the old settings might be in the Web browser's cache.
Firmware Needs to Be Reloaded
When you attempt to connect to the Internet, the browser might display a message similar to
the one below telling you that you need to reload the router's firmware. This means a problem
has been detected with the router's firmware.
Figure 55. Reload firmware
If you already have the firmware file on your PC, go directly to
1.
the firmware file on your PC, obtain the firmware from the NETGEAR support site at
http://www.netgear.com/support
Click Browse.
2.
Navigate to the firmware file.
3.
92 |
Chapter 7. Troubleshooting
N150 Wireless ADSL2+ Modem Router DGN1000 User Manual
through another working Internet connection.
on
Factory Settings
2. If you do not have
step
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