Panasonic BL-C111A - Network Camera - Pan Operating Instructions Manual page 13

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If you use a proxy server, see Page 137.
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If your computer or your network uses a firewall for security purposes, the firewall may prevent video
images from being displayed. In this case, you can use the [Refresh Rate] selector to select to view
still images. If you want to view video images, consult your network administrator.
1.2 Viewing Live Camera Images
Operating Instructions 13