Configuring Call Pickup And Busy Lamp Field - Cisco 521SG - Unified IP Phone VoIP Administration Manual

Configuring Lines
Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
STEP 1
STEP 2
STEP 3
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Configuring Call Pickup and Busy Lamp Field

You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
Cisco SPA508G. He would like to be able to see if his supervisor Stephanie
(extension 300) is on the phone, and pick up calls that are ringing at her extension.
To configure this feature for Bob:
Click Admin Login > advanced > Voice > Phone.
In the Line Key to configure (line 4 in this example):
a. From the Extension drop down list, choose Disabled.
b. From the Share Call Appearance drop-down list, choose private.
c. Enter the following string in the Extended Function field:
fnc=blf+cp;sub=Stephanie@$PROXY;ext=300@$PROXY
Using the following syntax:
fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY
where:
- fnc: function
- blf: busy lamp field
- cp: call pickup
- sub: station name
- ext or usr: extension or user (the usr and ext keywords are
interchangeable)
Click Submit All Changes. After the phone reboots, the phone in this example
displays the following color LEDs for the monitored lines:
• Green: Available
• Red: Busy
• Red Fast Blink: Ringing
2
44