Related Manuals for Cisco 524SG - Unified IP Phone VoIP
Summary of Contents for Cisco 524SG - Unified IP Phone VoIP
- Page 1 UIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide Overview Operating Your Phone Phone Features Index...
- Page 2 The Cisco Unified IP Phone 521SG has a single line and the 524SG has four lines. Physical Description Your Cisco Unified IP phone 521SG and 524SG has soft keys and dedicated buttons, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and access other features.
- Page 3 Functions as a traditional phone keypad. 13 Handset Functions as a traditional handset. Connecting Your Phone This section shows and describes the connectors on your Cisco Unified IP phone. Optional DC adapter port (DC5V) for phones not provided with inline power Headset port...
- Page 4 Network port (10/100 WAN) for connecting to the network Handset port Access port (10/100 PC) for connecting your phone to your computer...
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Page 5: Adjusting The Handset Rest
Soft Key Descriptions Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys are listed along the bottom of the LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone. - Page 6 Soft Key Function Delete Deletes selected number. Delchr Deletes a character. Dial Dials displayed number. Enables Do-Not-Disturb feature. Down Decreases LCD screen contrast. EditDial Selects number and activates cursor for editing. EndCall Ends current call. Exit Exits from current selection. Flash Provides hookflash functionality for three-way calling and call waiting services provided by the PSTN or Centrex service.
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Page 7: Table Of Contents
Phone Features This section provides information on using your phone’s features and includes: • Basic—Place a Call, 6 • Additional Options—Place a Call, 7 • Answer a Call, 7 • End a Call, 7 • Hold and Resume a Call, 7 •... -
Page 8: Answer A Call
• Press the line button for your extension, and then dial. • Press the Speaker button, and then dial. • Press the New Call soft key, and then dial. • If you are using a headset, press the Headset button, and then dial. Or, if is lit, press New Call and enter a number. -
Page 9: Manage Call Waiting
2. Press the Messages button, and follow the voice instructions. Note Cisco Unity Express is the default voice message service that your phone systems use. For more information on voice mail, go to cisco.com and search for the Cisco Unity Express User Guide. -
Page 10: Adjust The Display Contrast
8. Press Exit to return to the main directory menu. Divert Incoming Calls To forward any incoming call to the call-forward destination set on the Cisco Unified IP phone: • Press the DnD soft key. If the call-forward destination is not set, pressing the DnD soft key disables the ringer. -
Page 11: Transfer A Call
Contact your system administrator for your personal identification number (PIN). Note To place calls when call-blocking is enabled: 1. Press Login on the Cisco Unified IP phone. 2. Enter the PIN that is associated with the phone. Transfer a Call To transfer a selected call to another number: 1. -
Page 12: Pick Up Calls
1. Press PickUp. 2. Dial the extension number of the Cisco Unified IP phone that you want to pick up. Call control is transferred to your phone. To selectively pick up a call ringing at a number that belongs to a pickup group: •... -
Page 13: Place Call From Your Local Directory
Program Personal Speed-Dial Buttons After a system administrator defines one or more speed-dial instances for a Cisco Unified IP phone, you can reprogram numbers that are not locked or program numbers into an instance that has an empty dial string: 1. -
Page 14: View Call History
1. Press the Speaker button and get a dial tone. 2. Press the speed dial key or dial the directory number to start the intercom call. The called Cisco Unified IP phone automatically answers the call in speakerphone mode with mute activated or Note deactivated depending on the configuration. -
Page 15: Activate Do Not Disturb
If the call-forward destination is not set, pressing the DnD soft key disables the ringer. To deactivate the Do-Not-Disturb feature, repeat Step 1. Phone Features Index This section provides an alphabetical list of features for your Cisco Unified IP phone. Features supported in Smart Phone Control Protocol (SPCP) are marked as “Supported”. Table 1 Features supported in SPCP protocols. - Page 16 Table 1 Features supported in SPCP protocols. Phone Features, page reference SPCP Program Personal Speed-Dial Buttons, page 13 Supported Retrieve Voice Messages, page 9 Supported Select the Ring Type, page 9 Supported Transfer to Voice Mail, page 11 Supported Transfer a Call, page 11 Supported Use the Intercom Feature, page 14 Supported...
- Page 17 Cisco Website at www.cisco.com/go/offices. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.