Clearing Staple Jams - Xerox Phaser 6700DN User Manual

Label and Envelope Misfeeds
Probable Causes
The label sheet is facing the wrong way in
the tray.
Envelopes are loaded incorrectly in Tray 1.
Envelopes are loaded incorrectly in Tray 2.
Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Jams During Automatic 2-Sided Printing
Probable Causes
Use paper of the correct size, thickness,
and type.
Paper type is set incorrectly in the print driver. Ensure that the paper type is set correctly in the driver and the paper
Paper is loaded in the wrong tray.
Tray is loaded with mixed paper.

Clearing Staple Jams

A message appears on the control panel when a staple jam occurs.
Solutions
Load label sheets according to the instructions from the
manufacturer.
• Load labels face down in Tray 1.
• Load labels face up in Tray 2.
Load the envelopes in Tray 1 with the flaps closed, flap-side up, and
the short edge leading into the printer.
To load envelopes in Tray 2:
• Load No. 10, Monarch, or DL envelopes with the flaps closed,
flaps down, and flaps toward the front.
• Load C5 envelopes with the flaps closed, flaps down, and flaps
toward the right.
Solutions
Recheck the media path and make sure that you have removed all of
the jammed paper.
Check the doors on the printer. Close any door that is open.
Solutions
• Use paper of the correct size, thickness, and type.
• Do not use transparencies, envelopes, labels, reloaded paper, or
paper heavier than 220 g/m² for automatic 2-sided printing.
is loaded in the correct tray. For details, see
and Weights for Automatic 2-Sided Printing
The paper must be loaded in the correct tray. For details, see
Supported Paper on page 32.
Load the tray with only one type and size of paper.
Troubleshooting
Supported Paper Sizes
on page 34.
Phaser 6700 Color Printer
User Guide
129