Symbol MC9090G User Manual page 206

7 - 12 MC909X Mobile Computer User Guide
Troubleshooting the Magnetic Stripe Reader (Continued)
Table 7-8
Symptom
Mobile computer
battery is not
charging.
During data
communications,
no data was
transmitted, or
transmitted data
was incomplete.
Possible Cause
Mobile computer was
removed from MSR or
MSR was unplugged from
AC power too soon.
Battery is faulty.
The mobile computer is
not fully attached to the
MSR.
Mobile computer detached
from MSR during
communications.
Incorrect cable
configuration.
Communications software
is not installed or
configured properly.
Ensure MSR is receiving power. Ensure mobile computer is
attached correctly. Confirm main battery is charging. If a mobile
computer battery is fully depleted, it can take up to four hours to
fully recharge a battery (if the mobile computer is off and longer if
the mobile computer is operating).
For Windows Mobile 5.0 devices, view battery status by tapping
> > tab >
Start Settings System
For Windows CE 5.0 devices, view battery status by tapping
> >
Settings Control Panel
Verify that other batteries charge properly. If so, replace the faulty
battery.
Detach and re-attach the MSR to the mobile computer, ensuring it
is firmly connected.
Reattach mobile computer to MSR and retransmit.
See the System Administrator.
Perform setup as described in the MC909X Integrator Guide.
Solution
icon.
Power
> icon.
Power
Start