Compaq dc5800 - Microtower PC Reference Manual page 241

Service reference guide: hp compaq dc5800 business pc
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Table E-18
Solving Internet Access Problems (continued)
Internet takes too long to download Web sites.
Cause
Modem is not set up properly.
Solution
Verify that the modem is connected and communicating
properly.
Windows XP
1.
Select Start > Control Panel.
2.
Double-click System.
3.
Click the Hardware tab.
4.
In the Device Manager area, click the Device Manager
button.
5.
Double-click Modems.
6.
Double-click Agere Systems PCI-SV92PP Soft
Modem.
7.
On the General tab, click Diagnostics.
8.
Click Query Modem. A "Success" response indicates the
modem is connected and working properly.
Windows Vista
1.
Select Start > Control Panel.
2.
Click on System and Maintenance.
3.
Click on System.
4.
In the Tasks list, select Device Manager.
5.
Double-click Modems.
6.
Double-click Agere Systems PCI-SV92PP Soft
Modem.
7.
On the General tab, click Diagnostics.
8.
Click Query Modem. A "Success" response indicates the
modem is connected and working properly.
Solving Internet Access Problems 233

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