Troubleshooting - Hamilton Beach 33565 Use & Care Manual

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Troubleshooting

PROBLEM
Food is undercooked.
The food isn't done after
cooking the amount of time
recommended in my
recipe.
My meal was overcooked.
Why?
Display shows "Err" and
food is not cooked.
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4/29/11 9:15 AM Page 10
PROBABLE CAUSE
• Was food cooked on the WARM setting? Do not cook on WARM setting; always cook on LOW or HIGH
heat settings.
• Was power interrupted (due to brownout, electrical storm, etc.) for 5 seconds or longer?
• Did you select the LOW heat setting, but used a cooking time based on the HIGH heat setting?
• Did you have the glass lid placed correctly on the slow cooker?
• This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight
fluctuations in power do not have a noticeable effect on most appliances. However, it can alter the
cooking times in the slow cooker by extending the cooking times. Allow sufficient time and select the
appropriate heat setting. You will learn through experience if the shorter or longer time is needed.
• Was the crock at least half full? The slow cooker has been designed to thoroughly cook food in a filled
crock. If the crock is only half-filled, check for doneness 1 to 2 hours earlier than recipe time.
• Did you select hours based on a LOW heat recipe?
• Foods will continue to increase in temperature after desired temperature has been reached.
• Was power interrupted during cooking (due to brownout, electrical storm, etc.)? Please check if food
is still safe to prepare and eat; then turn the control knob or press any button. The slow cooker will
turn ON.