Dvd Drive Problems - Dell PP14L Owner's Manual

E N S U R E T H A T T H E
C H E C K T H E C A B L E C O N N E C T I O N S
C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S
Incompatibilities" on page 81.
R U N T H E D E L L

DVD drive problems

NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Problems writing to a DVD+RW drive
C L O S E O T H E R P R O G R A M S
If the stream is interrupted, an error occurs. Try closing all programs before you write to the DVD+RW.
T U R N O F F S T A N D B Y M O D E I N
Help file or search for the keyword standby in the Windows Help and Support Center for information
on power management modes. To access help, see page 9.
C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E
E R I F Y T H E C O R R E C T M E D I A I S I N U S E
V
CD-RW, but when using your DVD+RW to write to DVD media, be sure to use DVD+R or
DVD+RW media only. Using DVD-R/RW media may lead to DVD playback problems or incomplete
write or verify operations.
If you cannot eject the DVD or DVD+RW drive tray
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
62
Solving Problems
C D I S S N A P P E D O N T O T H E S P I N D L E
D I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 59.
— The DVD+RW drive must receive a steady stream of data when writing.
W I N D O W S B E F O R E W R I T I N G T O A
— DVD+RW drives may use any CD media such as CD-R or
— See "Resolving Software and Hardware
D V D + R W
— See the help files for your DVD creation software.
D I S C — See the Dell