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Dell™ XPS Portable Computers
Owner's Manual
Model PP14L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Summary of Contents

  • Page 1

    Dell™ XPS Portable Computers Owner’s Manual Model PP14L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Dell Help file. To access the help file, see page 9. If you purchased a Dell™ n Series computer, any references in this document to Microsoft operating systems are not applicable.

  • Page 3: Table Of Contents

    Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter ....... .

  • Page 4: Table Of Contents

    ....... . . Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device...

  • Page 5: Table Of Contents

    ....... . When to Use the Dell Diagnostics Drive Problems .

  • Page 6: Table Of Contents

    Keyboard Problems External keyboard problems Unexpected characters Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Memory Problems Network Problems...

  • Page 7: Table Of Contents

    ........Returning a Hard Drive to Dell Memory .

  • Page 8

    Macrovision Product Notice Contacting Dell ....... . . Index ........

  • Page 9: Finding Information

    • How to use standby mode and hibernate mode • How to change my display resolution • How to clean my computer Find It Here Dell™ Product Information Guide Setup Diagram ® Help File Click the Start button and click Help and Support.

  • Page 10

    • Service Tag and Express Service Code • Microsoft Windows License Label Finding Information Find It Here Service Manual at support.dell.com Service Tag and Microsoft Windows License These labels are located on the bottom of your computer. • Use the Service Tag to...

  • Page 11

    Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website at premier.support.dell.com. The website may not be available in all regions. ® ® Pentium...

  • Page 12

    What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Finding Information Find It Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.

  • Page 13: Front View

    D I S P L A Y L A T C H R E L E A S E — Slide this to release the display latches and open the display. — For more information about your display, see the Dell™ Help file. To access the help file, see D I S P L A Y page 9.

  • Page 14

    P O W E R B U T T O N — Press the power button to turn on the computer or to enter or exit a power management mode. NOTICE: To avoid losing data when you turn off your computer, shut down your computer through the Start menu instead of pressing the power button.

  • Page 15

    — Control CD, DVD, and Media Player playback. Mutes the sound. Turns the volume down. Turns the volume up. Play or pause. This button also launches Dell Media Experience or Microsoft Edition. See "Using Dell MediaDirect" on page 37. Plays the previous track.

  • Page 16

    You can change the color and color intensity through the system setup program and Dell QuickSet. T O U C H P A D B U T T O N S —...

  • Page 17: Left Side View

    The green lights located above the keyboard indicate the following: Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled. Turns on when wireless networking is enabled. To enable or disable wireless networking, press <Fn><F2>.

  • Page 18

    Lights in several different colors emit light through the air vents, allowing you to color-customize your computer as often as you like. You can change the color and color intensity through the system setup program and Dell QuickSet. S E C U R I T Y C A B L E S L O T —...

  • Page 19: Right Side View

    Lights in several different colors emit light through the air vents, allowing you to color-customize your computer as often as you like. You can change the color and color intensity through the system setup program and Dell QuickSet. audio connectors IEEE 1394 connector —...

  • Page 20: Back View

    A R D S L O T — Supports one PC Card, such as a modem or network adapter. The computer ships with a plastic blank installed in the slot. For more information, see the Dell Help file. To access the help file, see page 9.

  • Page 21

    V I D E O C O N N E C T O R Connects an external VGA-compatible monitor. For more information, see the Dell Help file. To access the help file, see page 9. A I R V E N T S (2) —...

  • Page 22

    NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly but gently to avoid damaging the cable. C O N N E C T O R S V I D E O O U T C O N N E C T O R N E T W O R K C O N N E C T O R NOTICE:...

  • Page 23: Bottom View

    Bottom View subwoofer optical-drive locking screw air vent (CPU fan) memory module cover B A T T E R Y C H A R G E G A U G E — Provides information on the battery charge. For more information, see "Checking the Battery Charge"...

  • Page 24

    I N I C A R D M O D E M C O V E R P C I — Covers the compartment that contains the Mini PCI card and the modem. For more information, see "Modem" on page 90. M E M O R Y M O D U L E C O V E R —...

  • Page 25: Connecting To The Internet, Setting Up Your Internet Connection

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 26: Customizable Lights

    You can color-customize your computer with lights visible in three zones: the speaker grilles, the side air vents, and the back of the display. Using Dell™ QuickSet or the system setup program, you can select from a variety of colors and color intensities, and the color for each zone can be set independently of the other, allowing you to choose a different color for each of the three zones.

  • Page 27: Setting Up A Printer, Printer Cable, Connecting A Usb Printer

    Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. •...

  • Page 28: Power Protection Devices, Surge Protectors, Line Conditioners, Uninterruptible Power Supplies

    3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...

  • Page 29

    A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).

  • Page 30

    Setting Up Your Computer...

  • Page 31: Battery Performance

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 32: Checking The Battery Charge, Dell Quickset Battery Meter, Microsoft Windows Power Meter, Charge Gauge

    If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.

  • Page 33: Low-battery Warning, Charging The Battery, Removing A Battery

    A pop-up window warns you when the battery charge is approximately 90 percent depleted. For more information about low-battery alarms, see "Power Management" in the Dell Help file. To access the help file, see page 9. Charging the Battery...

  • Page 34: Installing A Battery, Storing A Battery

    3 Slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. battery charge gauge Installing a Battery 1 Slide the battery lengthwise into the bay at a 45-degree angle. 2 Press the other side down until the latch release clicks.

  • Page 35: Using Cds And Dvds, Copying Cds And Dvds

    DVD/CD-RW combo drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs.

  • Page 36: Using Blank Cd-rs And Cd-rws, Helpful Tips

    4 To copy a CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive.

  • Page 37: Using Dell Mediadirect

    Dell QuickSet, which is automatically installed and enabled on your computer, is necessary for Dell MediaDirect to function. Changing or disabling QuickSet’s default settings can limit Dell MediaDirect’s functionality. For more information about Dell QuickSet, see the Dell Help file. To access the help file, see "Help File" on page 9.

  • Page 38: Connecting Your Computer To A Tv Or Audio Device

    Your computer has an S-video TV-out connector that, together with the TV/digital audio adapter cable (available from Dell), enables you to connect the computer to a TV and/or stereo audio device. The TV/digital audio adapter cable provides connectors for an S-video cable, a composite video cable, and an S/PDIF digital audio cable.

  • Page 39: S-video And Standard Audio

    S-Video and Standard Audio 1 Turn off the computer and the TV and/or audio device that you want to connect. NOTE: You can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable) if your TV or audio device supports S-video but not S/PDIF digital audio.

  • Page 40: S-video And S/pdif Digital Audio

    3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable in to the S-video input connector on your TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on your computer.

  • Page 41

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable in to the S-video input connector on the TV/digital audio adapter cable.

  • Page 42: Composite Video And Standard Audio

    7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio 1 Turn off the computer and the TV and/or audio device that you want to connect.

  • Page 43: Composite Video And S/pdif Digital Audio

    3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable in to the composite video-input connector on the TV. 5 Plug the single-connector end of the audio cable in to the headphone connector on the computer.

  • Page 44

    1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable in to the composite video-input connector on the TV/digital audio adapter cable.

  • Page 45: Changing Your Audio Settings, Enabling The Display Settings For A Tv

    7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 45 to ensure that the computer recognizes and works properly with the TV. Changing Your Audio Settings You can set the speaker configuration for PC speakers, headphones, or S/PDIF (digital output).

  • Page 46

    6 On the left side of the menu, click nView Display Mode. 7 Click Clone to enable the television. 8 Click Apply. 9 Click OK to confirm the settings change. 10 Click Yes to keep the new settings. 11 Click OK. Using CDs, DVDs, and Other Multimedia...

  • Page 47: Numeric Keypad, Key Combinations, System Functions

    Using the Keyboard and Touch Pad Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 48: Battery, Display Functions, Power Management

    Ejects the tray out of the drive (if Dell QuickSet is installed). For more information about Dell QuickSet, see the Dell Help file. To access the help file, see page 9. Displays a list of all currently available display options.

  • Page 49: Speaker Functions

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Dell Help file. To access the help file, see page 9. Using the Keyboard and Touch Pad...

  • Page 50: Touch Pad, Customizing The Touch Pad

    1 Open the Control Panel, click Printers and Other Hardware, and then click Mouse. For information about the Control Panel, see the Dell Help file. To access the help file, see page 9. 2 In the Mouse Properties window, click the Touch Pad tab to adjust touch pad settings.

  • Page 51: Pc Card Types, Pc Card Blanks, Extended Pc Cards, Installing A Pc Card

    Using PC Cards PC Card Types See "Specifications" on page 103 for information on supported PCMCIA cards and PC Card slots. The PC Card slot has one connector that supports a single Type I or Type II card. The PC Card slot supports CardBus technology and extended PC Cards.

  • Page 52: Removing A Pc Card Or Blank

    To install a PC Card: 1 Hold the card with the top side of the card facing up. The latch may need to be in the "in" position before you insert the card. 2 Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card.

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    CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 1 Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.

  • Page 54

    Using PC Cards...

  • Page 55: Connecting To A Network Adapter

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 56: Network Setup Wizard, Connecting To A Wireless Local Area Network, Determining Your Network Type

    For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup. infrastructure network Setting Up a Home and Office Network ®...

  • Page 57

    Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com. ™...

  • Page 58

    If you select a secure network (identified by a enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.

  • Page 59: Dell™ Diagnostics, When To Use The Dell Diagnostics

    Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Start the Dell Diagnostics from your hard drive. The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see "Contacting Dell"...

  • Page 60

    If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 113. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

  • Page 61: Drive Problems

    • Insert a bootable floppy disk or CD and restart the computer. L E A N T H E D R I V E O R D I S K — See the Dell Help file. To access the help file, see page 9. Function Displays the results of the test and any error conditions encountered.

  • Page 62: Dvd Drive Problems

    I S S N A P P E D O N T O T H E S P I N D L E — See "Resolving Software and Hardware — See "When to Use the Dell Diagnostics" on page 59. — The DVD+RW drive must receive a steady stream of data when writing.

  • Page 63: Hard Drive Problems, E-mail, Modem, And Internet Problems

    If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. Hard drive problems L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N operating system from starting.

  • Page 64

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. Solving Problems —...

  • Page 65: Error Messages

    P E R A T I N G S YS T E M N O T F O U N D contact Dell. See "Contacting Dell" on page 113. — The CD drive does not respond to commands from the computer.

  • Page 66: Ieee 1394 Device Problems, Keyboard Problems

    F Y O U H A V E P R O B L E M S W I T H A F Y O U H A V E P R O B L E M S W I T H A N Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 113. Keyboard Problems...

  • Page 67: External Keyboard Problems, Unexpected Characters, Lockups And Software Problems

    Type some characters on the external keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell. See "Contacting Dell" on page 113. Unexpected characters I S A B L E T H E N U M E R I C K E Y P A D displayed instead of letters.

  • Page 68: The Computer Does Not Start Up, The Computer Stops Responding, A Program Stops Responding

    The computer does not start up N S U R E T H A T T H E O U T L E T The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 69: A Solid Blue Screen Appears, Other Software Problems

    Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware. U N T H E...

  • Page 70: Memory Problems, Network Problems

    See page 87. • Run the Dell Diagnostics. See page 59. F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 71: Pc Card Problems, Power Problems

    Product Information Guide. NOTE: See the Dell Help file for information on standby mode. To access the help file, see page 9. H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode.

  • Page 72: Printer Problems

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 113.

  • Page 73: Scanner Problems

    N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S •...

  • Page 74: Sound And Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 75: No Sound From Headphones, Touch Pad Or Mouse Problems

    E L L I A G N O S T I C S — See "When to Use the Dell Diagnostics" on page 59. No sound from headphones H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N into the headphone connector.

  • Page 76: Video And Display Problems, If The Display Is Blank

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E Shut down the computer. Disconnect the mouse. Turn on the computer.

  • Page 77: If The Display Is Difficult To Read, If Only Part Of The Display Is Readable

    Shut down your computer and connect an external monitor to the computer. Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell. See "Contacting Dell" on page 113.

  • Page 78: Drivers, What Is A Driver, Identifying Drivers, Reinstalling Drivers

    A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

  • Page 79: Restoring Your Operating System

    Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance.

  • Page 80: Using Microsoft Windows Xp System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.

  • Page 81: Resolving Software And Hardware Incompatibilities

    Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→...

  • Page 82

    Solving Problems...

  • Page 83: Before You Begin, Recommended Tools, Turning Off Your Computer

    You have performed the steps in "Turning Off Your Computer" (see this page) and "Before Working Inside Your Computer" (see page 84). • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.

  • Page 84: Before Working Inside Your Computer

    NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 85: Hard Drive

    5 Disconnect your computer and all attached devices from their electrical outlets, slide and hold the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. 6 Remove the optical drive, if installed, from the optical drive bay. See page 99. 7 Press the power button to ground the system board.

  • Page 86

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. To replace the hard drive: 1 Follow the procedures in "Before You Begin"...

  • Page 87: Returning A Hard Drive To Dell, Memory

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging Memory You can increase your computer memory by installing memory modules on the system board.

  • Page 88

    3 Turn the computer over, loosen the captive screws on the memory module cover, and then remove the cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory- module securing clips. 4 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.

  • Page 89

    5 Ground yourself and install the new memory module: Align the notch in the module edge connector with the tab in the connector slot. NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place.

  • Page 90: Modem

    As the computer boots, it detects the additional memory and automatically updates the system configuration information. If prompted, press <F1> to continue. To confirm the amount of memory installed in the computer, click the Start button, click Help and Support, and then click Computer Information. Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...

  • Page 91: Mini Pci Card

    4 Remove the existing modem: Remove the screw securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable. modem cable modem 5 Install the replacement modem:...

  • Page 92

    NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer. 1 Follow the procedures in "Before You Begin" on page 83. 2 Turn the computer over and loosen the captive screws from the modem cover. 3 Place your finger under the cover at the indentation and lift the cover open.

  • Page 93

    NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. 5 Install the replacement Mini PCI card: Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks.

  • Page 94: Hinge Cover

    6 Replace the modem cover. Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).

  • Page 95: Keyboard

    When replacing the hinge cover, first insert the left edge and then press from left to right until the cover snaps into place. Keyboard CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 96: Coin-cell Battery

    Pull up on the keyboard connector pull-tab to disconnect the keyboard connector from the system board. keyboard tabs (5) NOTICE: To avoid scratching the palm rest when replacing the keyboard, hook the five tabs along the front edge of the keyboard into the palm rest, and then secure the keyboard in place. Coin-Cell Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the...

  • Page 97: Display

    release latch coin-cell battery 5 Install the replacement battery: Insert the battery at a 30-degree angle under the latch release with the positive side up, and then push the battery into place. Connect the battery cable to the connector on the system board. 6 Replace the keyboard.

  • Page 98

    3 Disconnect the antenna cables from the Mini PCI card. antenna cables 4 Remove the hinge cover. See page 94. 5 Remove the four screws securing the display. 6 Use the pull-tab to disconnect the display cable from the system board, and remove the cable from the routing channel.

  • Page 99: Optical Drive

    customizable-light cable connector 8 Lift the display away from the computer at a 90-degree angle. Ensure that the antenna cables, light cable, and display cable are free from the routing channels and that the cables move freely when you lift the display. When you replace the display, ensure that the display cable and the light cable are securely tucked underneath the tabs in the routing channels.

  • Page 100

    3 Remove the optical-drive security screw. 4 Insert a scribe into the notch and push it to the side to release the drive from the bay. notch 5 Slide the drive out of the bay. To reinstall the optical drive, slide the drive into the drive bay and snap it into place. Then replace the optical-drive security screw.

  • Page 101

    3 Loosen the captive screw and remove the card cover from the computer. 4 Pull the card out of the compartment so that you can disconnect the card from its cable and remove it from the computer. cover card cable 5 To replace the card, connect the card to the cable and then carefully insert it into the compartment.

  • Page 102

    Adding and Replacing Parts...

  • Page 103: Specifications

    Appendix Specifications Processor Processor type L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width Processor address bus width Flash EPROM PCI bus (PCI-Express used for video controllers) PC Card CardBus controller PC Card connector Cards supported PC Card connector size...

  • Page 104

    Memory Memory module connector Memory module capacities Memory type Memory configuration support Minimum memory Maximum memory Ports and Connectors Audio IEEE 1394a Mini PCI Modem Network adapter S-video TV-out Video SDI/O DVI-D (Digital Video Interface) Communications Modem: Type Controller Interface Network adapter Appendix two user-accessible SODIMM connectors...

  • Page 105

    Communications (continued) Wireless Video NVIDIA: Data bus Video controller Video memory LCD interface TV-out support Color output Audio Audio type Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Audio controller internal Mini PCI Wi-Fi support; ® internal card with Bluetooth wireless technology PCI-Express x16...

  • Page 106

    Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolution Refresh rate Operating angle Viewing angle (typical): Horizontal Vertical Pixel pitch: Power consumption (panel with backlight) (typical): Controls Keyboard Number of keys Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height...

  • Page 107

    Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer off Operating time Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage 9-cell, 80-WHr, "smart" lithium ion 88.5 mm (3.48 inches) 21.5 mm (0.83 inch) 139.0 mm (5.47 inches)

  • Page 108

    AC Adapter (continued) Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 9-cell battery): With optical drive Environmental Temperature range: Operating Storage Relative humidity: Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage...

  • Page 109: Using The System Setup Program, Overview, Viewing The System Setup Screens, System Setup Screen

    Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screens 1 Turn on (or restart) your computer.

  • Page 110: Commonly Used Options

    You can set a one-time-only boot sequence without entering system setup. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu.

  • Page 111: Dell Technical Support Policy (u.s. Only), Definition Of "dell-installed" Software And Peripherals

    3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop.

  • Page 112: Definition Of "third-party" Software And Peripherals, Fcc Notices (u.s. Only)

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 113: Fcc Identification Information

    Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com •...

  • Page 114

    If you do not see a telephone number listed that is specifically for XPS portable computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.

  • Page 115

    International Access Code: 00 E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Country Code: 32 Technical Support for XPS portable computers only City Code: 2 Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Switchboard Bermuda General Support...

  • Page 116

    Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Care (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)

  • Page 117

    Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...

  • Page 118

    Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business)

  • Page 119

    E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)

  • Page 120

    Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...

  • Page 121

    E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only City Code: 1 Technical Support for all other Dell computers U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K.

  • Page 122

    Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...

  • Page 123

    Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)

  • Page 124

    Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...

  • Page 125

    Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support...

  • Page 126

    St. Vincent and the Grenadines General Support Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...

  • Page 127

    Country (City) International Access Code Country Code City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11 Customer Care Sales Switchboard Southeast Asian and Pacific Customer Technical Support, Customer Service,...

  • Page 128

    International Access Code: 00 E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only City Code: 8 Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...

  • Page 129

    Country (City) International Access Code Country Code City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago...

  • Page 130

    Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 131

    36 how to, 35 customizable lights, 16, 18-19, 26 Dell support policy, 111 support site, 11 Dell Diagnostics, 59 Dell MediaDirect, 15, 37 Dell Premier Support website, 9, 11 device status lights description, 14 diagnostics Dell, 59 digital-video interface. See...

  • Page 132

    Finding Information, 9 floppy drive connecting to a USB connector, 18 hard drive description, 23 problems, 63 replacing, 85 returning to Dell, 87 Index hardware conflicts, 81 Hardware Troubleshooter, 81 Help and Support Center, 12 help file, 9 hinge cover...

  • Page 133

    CD drive, 62 CD-RW drive, 62 computer crashes, 68-69 computer does not start up, 68 computer stops responding, 68 conflicts, 81 Dell Diagnostics, 59 drives, 61 DVD drive, 62 error messages, 65 hard drive, 63 IEEE 1394 connector, 66 keyboard, 66...

  • Page 134

    111 touch pad customizing, 50 description, 15 using, 50 Index troubleshooting conflicts, 81 Dell Diagnostics, 59 external keyboard problems, 66 Hardware Troubleshooter, 81 Help and Support Center, 12 restore to previous operating state, 79 See problems turning off your computer, 83...

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