Ricoh Aficio GX7000 User Manual page 168

6. Troubleshooting
The CD-ROM may not be inserted properly.
The power cord or USB cable may not be properly
connected.
The operating system is incompatible.
There is insufficient hard disk space.
Other applications are not closed.
Windows made USB settings automatically.
6
The printer is turned on before installation.
Windows NT 4.0 is running.
The USB connection does not work.
166
Quick Install for USB
Check that the CD-ROM is inserted properly.
Check also that it is not damaged and the CD-ROM
drive is working properly.
Check that the power cord and USB cable are
properly connected and not damaged.
Check that the computer's operating system is fully
compatible with this printer. See p.31 "Checking
the Computer and Installation Area".
When installing software, quit all other
applications. Installation may be disrupted if other
applications are open. Also, quit any anti-virus
applications that are running.
Open Windows' Device Manager, and then,
under [Universal Serial Bus controllers], remove
any conflicting devices. Conflicting devices have a
yellow [!] or [?] icon by them. Take care not to
accidentally remove required devices. For details,
see p.172 "Deleting Devices".
Switch the printer off and then on, and then try
Quick Install for USB again.
• Windows NT 4.0 do not support USB
connection with the printer. Connect the
printer via a network in this case.
• [Quick Install for USB] is unavailable. See
p.69 "Installing the Printer Driver (USB)".
• Configure the printer as a shared network
printer. See p.78 "Installing the Printer Driver
(Network)".
• For details about network printer settings, see
p.71 "Sharing the Printer".
Switch the printer off, unplug the USB cable from
the printer, launch "Quick Install for USB" again,
and then switch the printer on when the dialog box
confirming printer driver installation appears. If this
does not solve the problem, press the [Menu] key
on the control panel, change "USB Setting" in [Host