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Troubleshooting
Follow the procedures described below. If you are not able to solve the problem,
contact your dealer.
Power source
Problem
The power is not on.
The power is not off.
LCD monitor
Problem
The LCD monitor is
turned off although
the printer is turned
on.
Some pixels are
inactive or always lit
on the LCD monitor.
Noise appears on
the LCD monitor.
1 To resume with the POWER button, press the POWER button for approximately 1 second.
Cause and Remedy
• Are the power cord and AC adaptor connected
correctly?
⇒ Connect the power cord and AC adaptor correctly.
• Press the POWER button for approximately 1 second.
The POWER lamp lights up in red. (Standby mode)
• When the printer is in sleep mode or when the message
is displayed on the LCD monitor, the power is not turned
off, even if the POWER button has been pressed.
⇒ Now that sleep mode is off, press the POWER button
again for approximately 1 second. Once the message
is displayed, press the POWER button once more
for approximately 1 second after dealing with the
message.
Cause and Remedy
• When "Sleep" is set to [10min] or [5min], the LCD
monitor is automatically turned off if the printer has not
been used for the time selected.
⇒ Press any button to resume operations.
• This is not a malfunction. These pixels do not affect
printing.
• In dark places, noise may appear to maintain the
brightness of the LCD monitor. This does not affect
printing.
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