Introduction; Troubleshooting Tips - Datamax DMX E E-4204 Operator's Manual

6.0 Introduction

Occasionally, situations arise that require troubleshooting. Possible
problem situations and potential solutions are listed in this section. While
not every situation is addressed, you may find some of these tips helpful.
After the correction action is taken press the FEED button to clear the
alarm. Contact a qualified service technician for problems that persist or
are not covered in this section.

6.1 Troubleshooting Tips

The following table lists the symptoms and the associated page numbers
of the topics covered in the troubleshooting section.
Unacceptable print quality
The printer does not print or prints several labels at once
The ribbon does not advance
Skips every other label
Unable to print in rotation 4
Prints light on the right side of the label
Printer fails to turn on
Label advances 1-2 inches before a fault indication
Label advances 16 inches before a fault indication
Tracking Problems
E-4203/E-4204/E-4304
Problem Situation Page
50
50
50
51
51
51
51
52
52
52
49