Solving Hardware Installation Problems - HP xw4100 Service And Technical Reference Manual

5.6.10 solving hardware installation problems

You may need to reconfigure the workstation when you add or remove hardware, such as an
additional diskette drive. If you install a plug and play device, Windows 2000 and Windows XP
automatically recognize the device and configure the workstation. If you install a non-plug and
play device, you must reconfigure the workstation after completing installation of the new
hardware. In Windows 2000, select the Add New Hardware icon in the Control Panel (for
Windows XP, use the Add Hardware Wizard) and follow the instructions that appear on the
screen.
solving hardware installation problems
problem
A new device is not
recognized as part of
the system.
Workstation will not start.
hp workstation xw4100 service and technical reference guide
cause
Device is not seated or
connected properly.
Cable(s) of new
external device are
loose or power cables
are unplugged.
Power switch of new
external device is not
turned on.
When the system
advised you of changes
to the configuration, you
did not accept them.
A plug and play board
may not automatically
configure when
added if the default
configuration conflicts
with other devices.
Wrong memory
modules were used in
the upgrade or memory
modules were installed
in the wrong location.
system diagnostics and troubleshooting
solution
Ensure that the device is properly and
securely connected and that pins in the
connector are not bent down.
Ensure that all cables are properly and
securely connected and that pins in the
cable or connector are not bent down.
Turn off the workstation, turn on the
external device, then turn on the
workstation to integrate the device
with the workstation system.
Reboot the workstation and follow the
instructions for accepting the changes.
Use Windows 2000 or Windows XP
Device Manager to deselect the
automatic settings for the board and
choose a basic configuration that does
not cause a resource conflict. You
can also use Computer Setup to
reconfigure or disable devices to
resolve the resource conflict.
1. Review the documentation that
came with the system to determine
if you are using the correct
memory modules and to verify the
proper installation.
2. Observe the beeps and LED lights
on the front of the workstation. See
the "Power-On Self-Test (POST)
and error messages" section to
determine possible causes.
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