Power; Printer - Gateway E-1500 User Manual

CHAPTER 14: Troubleshooting

Power

Printer

178
Your computer will not turn on
Make sure that your power cord is connected correctly to your computer.
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If your computer is plugged into a surge protector, make sure that the
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surge protector is connected securely to an electrical outlet, turned on,
and working correctly. To test the outlet, plug a working device, such as
a lamp, into the outlet and turn it on.
Make sure that the power cord is free from cuts or damage. Replace any
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damaged cables.
The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline
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button that you may need to press.
Make sure that the power cable is plugged into an AC power source.
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The printer is on but will not print
Check the cable between the printer and your computer. Make sure that
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it is connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline
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button that you may need to press so the printer can start printing. Press
the button to put the printer online.
Check the cable for bent or broken pins.
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If the printer you want to print to is not the default printer, make sure that
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you have selected it in the printer setup.
To set a default printer:
Click Start, then click Control Panel. The Control Panel window
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opens. If your Control Panel is in Category View, click Printers and
Other Hardware.
Click/Double-click the Printers and Faxes icon. The Printers and
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Faxes window opens.
Right-click the name of the printer you want to be the default
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printer, then click Set as Default Printer.
Reinstall the printer driver. See the guide that came with your printer for
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instructions on installing the printer driver.
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