HP J4813A User Manual page 27

N O T E :
Select the IDM Tree tab at the bottom left of the PCM window to display the
IDM Home window.
Figure 2-2. IDM Home Window
The IDM Home display provides a quick view of IDM status in the IDM Dashboard
tab, along with a navigation tree and access to menu and toolbar functions.
You can resize the entire window, and/or resize the panes (sub-windows)
within the Identity Management Home window frame.
If the IDM Dashboard shows the IDM Agent Status as inactive, and the Inventory and
Logins panes show no data:
Check the PCM Events tab for the following entry:
■
"PCM remote client authentication failure: <ip address>"
■ Check for IDM application events related to devices "supporting" or
"not supporting" the configuration.
Check to make sure the access.txt file on the PCM (IDM) Server
■
system includes an IP address entry for each RADIUS server where
the IDM Agent is installed. See "Installing the IDM Agent" on page 2-
2 for details.
Getting Started
IDM GUI Overview
2-7