HP LaserJet Pro 400 Reference
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HP LaserJet Pro 400 Reference

Hp laserjet pro 300 and 400 color m351 and m451 - software technical reference
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LASERJET PRO 300 COLOR
LASERJET PRO 400 COLOR
Software Technical Reference
M351
M451

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Summary of Contents for HP LaserJet Pro 400

  • Page 1 LASERJET PRO 300 COLOR LASERJET PRO 400 COLOR Software Technical Reference M351 M451...
  • Page 3 HP LaserJet Pro 300 color MFP M375 / HP LaserJet Pro 400 color MFP M475 Software Technical Reference...
  • Page 4 Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Adobe ® , Adobe Photoshop ® , Acrobat ® , and Development Company, L.P. ® PostScript are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is Corel®...

  • Page 5: Table Of Contents

    Table of contents 1 Document and product basics ........................1 Purpose and scope ..........................2 Software availability and localization ....................3 Printing-system software on the Web .................. 3 In-box printing-system software CD ..............3 HP LaserJet Windows software CD ..............3 CD versions and language support ..............
  • Page 6 Help system ..................16 Advanced tab features ..............18 Printing Shortcuts tab features ............21 Paper/Quality tab features ..............29 Effects tab features ................36 Finishing tab features ............... 42 Color tab features ................48 Services tab features ................ 52 Device Settings tab features .............
  • Page 7 Supported operating systems for Mac ............118 Supported languages ..................118 Installed software components for Mac ............118 HP LaserJet software components and utilities for Mac ..........119 HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 PPD ....................... 119 ENWW...
  • Page 8 HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 PDE ....................... 119 HP USB EWS Gateway .................. 120 HP Utility for Mac .................... 120 Open the HP Utility ................. 120 HP Utility toolbar ................121 Supplies Status ................
  • Page 9 SAP Printing ............................. 167 Citrix ..............................168 Using the HP Universal Print Driver for Windows in Citrix environments ......168 Traditional mode ..................... 168 Dynamic mode ....................168 Running the Citrix StressPrinters test using default settings ......169 The difference between the Citrix and HP UPDs ............. 169 HP and Citrix UPD recommendations .............
  • Page 10 viii ENWW...

  • Page 11: List Of Tables

    List of tables Table 1-1 Software CD supported languages ....................4 Table 1-2 Supported printer driver languages ....................6 Table 1-3 Installer component languages ......................7 Table 1-4 Documentation languages ......................... 8 Table 2-1 Font Attribute settings for new and preset watermarks ..............42 Table 2-2 Page orientation ..........................45 Table 2-3 Automatic discovery and driver configuration through bidirectional communication ......
  • Page 12 ENWW...

  • Page 13: List Of Figures

    List of figures Figure 2-1 Incompatible print settings warning ....................17 Figure 2-2 Incompatible Print Settings dialog ....................17 Figure 2-3 Advanced tab ..........................18 Figure 2-4 Printing Shortcuts tab ........................22 Figure 2-5 Paper/Quality tab ..........................29 Figure 2-6 Effects tab ............................36 Figure 2-7 Watermark Details dialog box ......................39 Figure 2-8 Finishing tab ............................
  • Page 14 Figure 2-33 HP Device Toolbox, Print tab – PCL5 page .................. 82 Figure 2-34 HP Device Toolbox, Print tab – PostScript page ................83 Figure 2-35 HP Device Toolbox, Networking tab – Network Summary page ..........84 Figure 2-36 HP Device Toolbox, Networking tab – IPv4 Configuration page ..........85 Figure 2-37 HP Device Toolbox, Networking tab –...
  • Page 15 Figure 2-74 Software uninstall — Uninstall button ..................112 Figure 2-75 Software uninstall — Reboot Now button ................... 113 Figure 2-76 Software uninstall — Reboot Later button .................. 113 Figure 2-77 Windows Control Panel screen ....................114 Figure 2-78 HP Driver Uninstall Utility screen ....................115 Figure 2-79 HP Driver Uninstall Complete screen ..................
  • Page 16 Figure 5-1 Package Source ..........................158 Figure 5-2 Network Settings ........................... 159 Figure 5-3 HP DDU Driver Configuration settings ..................161 ENWW...

  • Page 17: Document And Product Basics

    Document and product basics ● Purpose and scope ● Software availability and localization ENWW...

  • Page 18: Purpose And Scope

    Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.

  • Page 19: Software Availability And Localization

    Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software.

  • Page 20: Cd Versions And Language Support

    ● Prerequisites ● Setup ● Utilities The Utilities folder contains the files to run these stand-alone utilities: ● FileToEmail ● Scrubber ● LogAnalyzer CD versions and language support The product printing-system software CD is available with the following components and languages. Table 1-1 Software CD supported languages Language...
  • Page 21 Table 1-1 Software CD supported languages (continued) Language Two-letter abbreviation HP-preferred name File designation Simplified Chinese ZHCN Simplified Chinese ZHCN Slovak Slovak SKWW Slovenian Slovenian SLWW Spanish Espanol ESWW Swedish Svenska SVWW Thai Thai THWW Traditional Chinese ZHTW Traditional Chinese ZHTW Turkish Turkce...

  • Page 22: Driver Languages

    Driver languages The product provides driver support in the following languages. Table 1-2 Supported printer driver languages Component Language list ● ● HP PCL 6 Print Driver Arabic Korean ● ● HP PCL 5 Universal Print Driver Catalan Norwegian ● ●...

  • Page 23: Installer Languages

    Installer languages The product provides installer component support in the following languages. Table 1-3 Installer component languages Component Language list ● ● Administrator install Arabic Korean ● ● Norwegian Installer Catalan ● ● Common Windows installer Croatian Polish ● ● Web registration Czech Portuguese...

  • Page 24: Documentation Languages

    Documentation languages The product provides documentation in the following languages. Table 1-4 Documentation languages Component Language list ● ● ● User Guide Arabic Japanese ● ● ● Quick Reference Guide Bahasa Indonesian Korean ● ● ● Single Topic Documents Catalan Norwegian (Web) ●...

  • Page 25: Windows Software Description And Installation

    Windows software description and installation Introduction The product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.

  • Page 26: Install Overview

    The installer additionally detects hardware and network connections, and helps guide the installation. For example, if the installer detects an HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451, it automatically configures the software connection to that product. This saves several steps.

  • Page 27: Cd Installation And Hp Smart Install Installation

    Software installation types for Windows The product printing-system software can be installed in the following ways: ● HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 printing-system installer (Recommended) ● Microsoft Found New Hardware Wizard (Plug and Play installation) NOTE: This option is only available if Smart Install is disabled from the control panel.

  • Page 28: Installation For Software Components From The Web

    Installation for software components from the Web Supported operating systems for Windows The product comes with software for the following Windows operating systems: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ●...

  • Page 29: Hp Laserjet Software Components For Windows

    All of the Windows drivers are supported by Microsoft 32-bit and 64-bit operating systems. The HP PCL 6 driver is included on the HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 printing-system software CD. All UPDs are available for download at the following Web site: www.hp.com/go/LJColorM351_software...

  • Page 30: Hp Pcl 6 Printer Driver For Windows

    NOTE: For a list of HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 print drivers, updated HP printing-system software, and product-support information, go to: www.hp.com/go/LJColorM351_software www.hp.com/go/LJColorM451_software The Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print Drivers.
  • Page 31 the Printing Preferences driver tabs control the driver default settings for each user profile. Installable options can be configured in Properties driver tabs. Printing Preferences driver tabs The Printing Preferences driver tabs change the default settings that are used across all software programs.

  • Page 32: Help System

    ● Advanced ● Color Management ● Security ● Device Settings ● About Help system The HP PCL 6 printer driver includes a full-featured Help system to provide assistance with printing and configuration options. “What's this?” Help Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and Windows 7 support What's this? Help.

  • Page 33: Figure 2-1 Incompatible Print Settings Warning

    Figure 2-1 Incompatible print settings warning If you click the OK button, the Incompatible Print Settings dialog appears. Figure 2-2 Incompatible Print Settings dialog To resolve the conflicting settings, click the Resolve all conflicts for me automatically. option, and then click the OK button. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click the I will resolve the conflict myself.

  • Page 34: Advanced Tab Features

    NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when the driver is closed, then the same dialog appears again when a print job is sent to the product. Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set.
  • Page 35 Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before printing so that the color of images on the screen more closely match the color of those images when they are printed.
  • Page 36 Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white.

  • Page 37: Printing Shortcuts Tab Features

    When this option is selected, you must select one of the following options in the Paper type setting on the Paper/Quality tab: ◦ Letterhead ◦ Preprinted Layout Options The Layout Options setting contains the Page Order setting. Page Order specifies the order in which the pages of your document are printed. Front to Back prints the document so that page 1 prints first.

  • Page 38: Figure 2-4 Printing Shortcuts Tab

    Figure 2-4 Printing Shortcuts tab The Printing Shortcuts tab saves commonly used driver settings under a shortcut name. ● Use defined printing shortcuts ● Create a custom printing shortcut Use defined printing shortcuts The Printing Shortcuts tab contains the following pre-defined shortcuts: ●...
  • Page 39 ● Booklet Printing ● Snapshot Photos ● Glossy/Presentation General Everyday Printing When General Everyday Printing is selected, the following controls are available: ● Paper sizes: ● Paper source: ● Paper type: ● Print on both sides: ● Pages per sheet: ●...
  • Page 40 ● 10x15cm ● 8K 270x390 mm ● 16k 195x270 mm ● 8K 260x368 mm ● 16k 184x260 mm ● 8K 273x394 mm ● 16k 197x273 mm ● Japanese Postcard ● Double Japan Postcard Rotated ● Envelope #10 ● Envelope Monarch ●...
  • Page 41 ● HP Premium Presentation Matte 120g ● HP Brochure Matte 150g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Premium Presentation Glossy 120g ● HP Brochure Glossy 150g ● HP Tri-fold Brochure Glossy 150g ● HP Brochure Glossy 200g ●...
  • Page 42 Print on both sides The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up Pages per sheet The following options are available: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ●...
  • Page 43 Envelopes These settings are automatically selected: ● Paper sizes: Envelope #10 (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: Envelope ● Color options: Color Cardstock Heavy These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.) ●...
  • Page 44 ● Paper type: Unspecified ● Print on both sides: Yes, flip over ● Pages per sheet: 1 page per sheet ● Color options: Color Booklet Printing These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.) ●...

  • Page 45: Paper/Quality Tab Features

    Paper/Quality tab features NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document.
  • Page 46 Quality tab. The following figure shows the initial appearance of the Custom Paper Size dialog box. NOTE: The HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 support custom paper sizes up to 14 inches in length. To use this paper size, set the custom paper size to match the custom paper size that you are using, up to 14 inches in length.
  • Page 47 The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, then the Name text box shows the name of the selected custom paper size. ●...
  • Page 48 The Paper source drop-down menu can contain the following options, depending on what has been installed on the product: ● Automatically select ● Printer Auto Select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 (100-sheet multipurpose tray) The default setting is Automatically Select.
  • Page 49 ● Brochure 131–175g ◦ HP Brochure Matte 160g ◦ HP Brochure Glossy 160g ◦ HP Tri-fold Brochure Glossy160g ◦ Extra Heavy 131–175g ◦ Extra Heavy Glossy 131–175g ● Photo/Cover 176–220g ◦ HP Cover Matte 200g ◦ HP Matte Photo 200g ◦...
  • Page 50 Device Settings tab also appear here. ● Paper type: The Paper type drop-down menu shows all of the paper types that the HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 support. Chapter 2 Windows software description and installation ENWW...
  • Page 51 NOTE: The same type of paper is used for the entire print job. When you change the type and source of the paper and covers, the settings remain configured until you close the software program. Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.

  • Page 52: Effects Tab Features

    The Gloss Level drop-down menu contains the following resolution options. ● Default ● Best ● Standard Effects tab features NOTE: The Effects tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page Use the Effects tab to create unique paper effects such as scaling and watermarks.
  • Page 53 Resizing Options The Resizing Options group box consists of the following controls: ● Actual size (default) ● Print document on ● Scale to fit ● % of actual size Actual size Actual size is the default setting. It prints the document without changing the document size. Print document on Click the Print document on option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
  • Page 54 The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those limits as soon as the focus is removed from the control (that is, when the key is pressed or another control is selected). Any change to the scale also changes the page preview, which increases or decreases from the upper-left corner of the preview.

  • Page 55: Figure 2-7 Watermark Details Dialog Box

    ● Draft ● SAMPLE The Watermarks feature can be configured using the Driver Configuration Utility. If the [Username] watermark is selected, the driver will use the network username of the logged in user for the watermark. The drop-down menu shows alphabetically sorted watermarks that are currently available on the system, plus the string "(none),"...
  • Page 56 To create a new watermark, click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until you name it. The name that you type in the Watermark Message field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab.
  • Page 57 The Color drop-down menu contains the following selections: ◦ Gray ◦ ◦ Yellow ◦ Green ◦ Cyan ◦ Blue ◦ Magenta ● Shading The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ◦...

  • Page 58: Finishing Tab Features

    The default Style setting for new and preset watermarks is Regular. Default watermark settings The following table shows Font Attribute settings for new and preset watermarks. Table 2-1 Font Attribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language...

  • Page 59: Figure 2-8 Finishing Tab

    Figure 2-8 Finishing tab The Finishing tab contains the following controls: ● Document Options ● Document preview image ● Orientation Document Options The Document Options group box contains the following controls: ● Print on both sides ● Flip Pages Up ●...
  • Page 60 Print on both sides The default setting for the Print on both sides option is off (not selected). Print on both sides is available when the following conditions exist: ● Paper type on the Paper/Quality tab is set to any paper type except for the following types: ◦...
  • Page 61 Book and Booklet Printing The HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 support book and booklet printing. A book is a print job consisting of at least two pages. It can have a different paper type for the front cover, first page, other pages, last page, or back cover.
  • Page 62 different paper settings on the Paper/Quality tab to select different paper for the front cover, first page, other pages, and back cover. A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the paper.
  • Page 63 Print page borders Print page borders sets a line around each page image on a printed sheet to help visually define the borders of each logical page. Page order The Page order drop-down menu contains four selections: ● Right, then Down ●...

  • Page 64: Color Tab Features

    You can toggle orientation between portrait and landscape by clicking the document preview image. If you select the Rotate by 180 degrees check box, no change occurs in the document preview image. Color tab features NOTE: The Color tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and...

  • Page 65: Figure 2-10 Color Settings Dialog Box

    Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality. The Color Options group box contains the following controls: ● Automatic option (default) ● Manual option ●...
  • Page 66 The Color Settings dialog box contains the following controls: ● General ◦ Edge Control ● Text ◦ Neutral Grays ● Graphics ◦ Neutral Grays ● Photographs ◦ Neutral Grays Neutral Grays The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the product firmware.
  • Page 67 Photo (sRGB) Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based graphics.

  • Page 68: Services Tab Features

    HP EasyColor The HP EasyColor feature automatically improves mixed-content documents that are printed from Microsoft Office programs. By default, the HP EasyColor check box is checked. This check box must be cleared in order to manually adjust color settings on this tab. Services tab features NOTE: The Services tab is located on the Printing Preferences tab set.

  • Page 69: Device Settings Tab Features

    Online diagnostic tools. Download diagnostic tools ● Support and troubleshooting. This is the main Web site for HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 product support. ● Product manuals. View or download product manuals.
  • Page 70 ● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray. The product supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each paper source.
  • Page 71 Installing external fonts From the HP Font Installer dialog box, follow these steps to install external fonts. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window.

  • Page 72: About Tab Features

    This setting is disabled by default. Tray 3 Select Installed if this input tray is installed under the product. Duplex Unit (for 2–Sided Printing) Select Installed if the duplex unit is installed in the product. The duplex unit allows printing on both sides of the paper.

  • Page 73: Driver Configuration For Windows

    Figure 2-13 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is autoconfigured or user- configured.

  • Page 74: Bidirectional Communication

    Table 2-3 Automatic discovery and driver configuration through bidirectional communication Connection type Add Printer Wizard install Common installer Network Direct connection The table applies to Windows XP, Windows Server 2003, Windows Server 2008 and 2008 R2, Windows Vista, and Windows 7. Bidirectional communication In environments that support bidirectional communication, the computer communicates with the product during installation, determines the physical configuration, and then configures the driver...

  • Page 75: Table 2-4 Eac Availability In Microsoft Windows And Microsoft Share

    Table 2-4 EAC availability in Microsoft Windows and Microsoft Share Method Connection type Microsoft Share 2000 2000/XP host with 2000/XP client/ Windows Server 2008 and 2008 R2/ Windows Vista Network Jetdirect TCP/IP IPX/SPX Standard TCP/IP (HP) TCP/IP (MS) IPX/SPX (HP) Add Printer Direct connect Parallel...

  • Page 76: Update Now

    Service for NetWare. Update Now If you have modified the configuration of the HP LaserJet Pro 300 color M351 or HP LaserJet Pro 400 color M451 product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Use the Update Now feature to automatically reflect the new configuration in the driver.

  • Page 77: Hp Driver Configuration

    If necessary, click the Installable Options list to expand it and show the options. In the Automatic Configuration drop-down menu, select the Update Now item. Click the OK button to save the setting. HP Driver Configuration HP Driver Configuration is a software architecture and set of tools that permits HP printing-system software to be customized and distributed in managed corporate printing environments.
  • Page 78 differently, either to support established product installation workflows or to leave the deployment and installation of the driver entirely up to the user. The following tools support driver preconfiguration: ● HP Driver Configuration Utility. The HP Driver Configuration Utility is a small, standalone, Windows-software program that the administrator can use to open the .CFG file that is associated with a particular driver and make modifications that are applied when that driver is installed on the target computer.

  • Page 79: Continuous Export

    Continuous export The term "continuous export" refers to the ability of the print driver to copy the latest print-driver settings back to the working copy of the preconfiguration file. Using this feature, the exported values can be transferred when a compatible version of the print driver is used to upgrade the print driver. For instance, if the orientation is set to Landscape for a driver originally installed in Windows XP, then the orientation setting automatically remains Landscape when the operating system is upgraded to Windows Vista, Windows 7, Windows Server 2003, or Windows Server 2008 and 2008 R2.

  • Page 80: Default Fonts

    ● Arial Bold ● Courier New Bold Italic ● Times New Roman Bold Italic ● Arial Bold Italic ● Symbol ● Wingdings ● Courier New ● Times New Roman Default fonts The following default fonts are installed through a full (Easy) installation of the printing-system software.
  • Page 81 Table 2-7 Default fonts (continued) Font name Font style File name Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.TTF Garamond Kursiv GARR46W.TTF Garamond Kursiv Halbfett GARR66W.TTF Helvetica Regular HELR45W.TTF Helvetica Bold HELR65W.TTF Helvetica Bold Oblique HELR66W.TTF Helvetica Narrow Regular HELR47W.TTF Helvetica Narrow Bold HELR67W.TTF Helvetica Narrow...

  • Page 82: Hp Eprint

    Table 2-7 Default fonts (continued) Font name Font style File name Palatino Italic PALR46W.TTF Palatino Roman PALR45W.TTF SymbolPS Regular SYMPS__.TTF Times* Bold TIMR65W.TTF Times Bold Italic TIMR66W.TTF Times Italic TIMR46W.TTF Times Roman TIMR45W.TTF Univers Bold UNVR65W.TTF Univers Bold Italic UNVR66W.TTF Univers Condensed Bold UNVR67W.TTF...

  • Page 83: Help & Learn Center

    HP Update notifies you when it is time to check for updates at specific intervals, usually weekly. When the HP Update notification window displays, follow these steps to check for and install any available updates: When the HP Update notification window displays in the lower-right corner of the computer, click Continue.

  • Page 84: Toner Cartridge Authentication

    Click the Help and Learn Center button on the Documentation screen of the installer to open an HTML help system that provides step-by-step instructions for performing specific tasks, including clearing jams and loading trays. Figure 2-14 Help & Learn Center The Help &...

  • Page 85: Hp Device Toolbox

    The software checks the e-labels on the toner cartridges and displays the results. ● By default the software checks every 60 minutes, but can be changed on the Settings tab. ● The correct versions of software, firmware, e-labels, and an active internet connection are required for HP Toner Authentication to work properly.

  • Page 86: Status Tab

    Status tab Use the Status tab to access and print detailed information regarding product and supply status, product configuration, network configuration, and usage. The Status tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ●...

  • Page 87: Supplies Status

    Supplies Status The Supplies Status page shows the status of all of the product supplies, including the print cartridges. Figure 2-17 HP Device Toolbox, Status tab – Supplies Status page HP LaserJet software components for Windows ENWW...

  • Page 88: Device Configuration Page

    Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates. Figure 2-18 HP Device Toolbox, Status tab – Device Configuration page Chapter 2 Windows software description and installation ENWW...

  • Page 89: Network Summary Page

    Network Summary page The Network Summary page contains information about the network and its enabled features. Figure 2-19 HP Device Toolbox, Status tab – Network Summary page Reports Use the Reports page to print the internal special pages the product generates. The following information pages are available: ●...

  • Page 90: Figure 2-20 Hp Device Toolbox, Status Tab - Reports Page

    ● PS Font List ● Demo Page Figure 2-20 HP Device Toolbox, Status tab – Reports page Chapter 2 Windows software description and installation ENWW...

  • Page 91: Color Usage Log

    Color Usage Log Click the Color Usage Log page to perform the following tasks: ● Find the Product Name and Serial Number, which are listed under the Product Info subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used.

  • Page 92: System Tab

    ● Device Description. This field shows the version of the HP LaserJet Pro 300 color M351 or HP LaserJet Pro 400 color M451 product that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the product.

  • Page 93: Paper Setup Page

    Paper Setup page Use Paper Setup page to configure the paper-setup settings for the product. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Figure 2-24 HP Device Toolbox, System tab – Paper Handling page Print Quality page Use the Print Quality page to change the print quality default settings for the product.

  • Page 94: Energy Settings Page

    Energy Settings page Use the Energy Settings page to control the energy-saving settings on the product. Figure 2-26 HP Device Toolbox, System tab – Energy Settings page Chapter 2 Windows software description and installation ENWW...

  • Page 95: Print Density Page

    Print Density page Use the Print Density page to control the print density of each toner cartridge on the product. Figure 2-27 HP Device Toolbox, System tab – Print Density page HP LaserJet software components for Windows ENWW...

  • Page 96: Paper Types Page

    Paper Types page Use the Paper Types page to set the default paper type settings for the product. Figure 2-28 HP Device Toolbox, System tab – Paper Types page System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue.

  • Page 97: Service Page

    Service page Use the Service page to start the cleaning procedure on the product. Figure 2-30 HP Device Toolbox, System tab – Service page Product Security page Use the Product Security page to set or change the administrator password. Figure 2-31 HP Device Toolbox, System tab –...

  • Page 98: Printing

    Printing Use the Printing page to change the printing defaults for the product. Figure 2-32 HP Device Toolbox, Print tab – Printing page PCL5 Use the PCL5 page to change the PCL defaults for the product. Figure 2-33 HP Device Toolbox, Print tab – PCL5 page PostScript Use the PostScript page to turn off/on PostScript printing notification.

  • Page 99: Networking Tab

    If Print PS Errors is set to Off (default), the product suppresses this printing behavior. Figure 2-34 HP Device Toolbox, Print tab – PostScript page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the product.

  • Page 100: Network Summary

    Network Summary The Network Summary page contains all the information about the network and its enabled features. Figure 2-35 HP Device Toolbox, Networking tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration page to modify settings for basic TCP/IPv4 Network configuration. If Automatic IP is configured, the Manual IP address configuration settings are disabled, but the values for these settings are still displayed if they have been set.

  • Page 101: Ipv6 Configuration

    Click the Apply button to keep changes. When you click the Apply button, a confirmation dialog appears. Click the Yes button to continue. Figure 2-36 HP Device Toolbox, Networking tab – IPv4 Configuration page IPv6 Configuration The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page is read-only and no settings can be modified here.

  • Page 102: Wireless Configuration

    Wireless Configuration Use the Wireless Configuration page to turn off/on the wireless capabilities for the product. Figure 2-38 HP Device Toolbox, Networking tab – Wireless Configuration page Network Identification Use the Network Identification pane to configure the host name and domain name(s) used to identify the product on the network.

  • Page 103: Figure 2-39 Hp Device Toolbox, Networking Tab - Network Identification Page

    Table 2-8 Network Identification page – Text Entities (continued) Text Entity Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-39 HP Device Toolbox, Networking tab – Network Identification page HP LaserJet software components for Windows ENWW...

  • Page 104: Advanced Page

    Advanced page Use the Advanced page to configure the enabled settings and other settings, such as restoring factory default settings, for the product. Figure 2-40 HP Device Toolbox, Networking tab – Advanced page Certificates page Use the Certificates page to view and configure the printer certificates. Figure 2-41 HP Device Toolbox, Networking tab –...

  • Page 105: Ews Encryption Page

    EWS Encryption page Use the EWS Encryption page to configure Web encryption. Figure 2-42 HP Device Toolbox, Networking tab – EWS Encryption page SNMP page Use the SNMP page to configure the SNMP settings for the product. Figure 2-43 HP Device Toolbox, Networking tab – SNMP page HP LaserJet software components for Windows ENWW...

  • Page 106: Hp Web Services Tab

    HP Web Services tab Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature. Figure 2-44 HP Device Toolbox, Web Services Setup page Proxy Settings page Use the Proxy Settings page to set the HP Web Services proxy server. Figure 2-45 HP Device Toolbox, Proxy Settings page Chapter 2 Windows software description and installation...

  • Page 107: Hp Web Jetadmin

    HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.

  • Page 108: Online Product Registration

    Online product registration When the product has been successfully installed and configured, and when an active Internet connection exists, you can select the option to register the product with HP on the final installation screen. Enter the product information and click Done when finished. Chapter 2 Windows software description and installation ENWW...

  • Page 109: Detailed Windows Installation Instructions

    Detailed Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use the Recommended installation with HP Smart Install or the CD NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your computer.

  • Page 110: Figure 2-48 Hp Smart Install - Software Install Screen

    Click the I have reviewed and accept the installation agreements check box, and then click the Next button. Wait a few minutes while the program sets up, and then the Software Install screen appears. Figure 2-48 HP Smart Install — Software Install screen Select a connection type option on the Connection Type screen, based on how the product connects to the computer.

  • Page 111: Figure 2-50 Software Installation - Connect The Product Screen

    ● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation. Figure 2-50 Software installation — Connect the Product screen Detailed Windows installation instructions ENWW...

  • Page 112: Figure 2-51 Software Installation - Connection Type Screen For Wired Network Installation

    ● For wired network connected products, follow these steps: Select the Connect through a wired network option. Figure 2-51 Software installation — Connection Type screen for wired network installation If the product's network settings are not known, select the Automatically find my product on the network option.

  • Page 113: Figure 2-52 Software Installation - Network Product(S) Found Screen

    A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 2-52 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: Select the Connect through a wireless network option, and then click the Next button.

  • Page 114: Figure 2-54 Software Installation - Connect Usb Screen For Wireless Connected Installation

    The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically. Figure 2-54 Software installation — Connect USB screen for wireless connected installation Chapter 2 Windows software description and installation ENWW...

  • Page 115: Figure 2-55 Software Installation - Wireless Network(S) Found Screen For Wireless Connected Installation

    In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-55 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network.

  • Page 116: Figure 2-56 Software Installation - Wireless Network Setup Screen For Wireless Connected Installation

    In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 2-56 Software installation — Wireless Network Setup screen for wireless connected installation When the installation completes, the Complete screen appears. Figure 2-57 Software installation —...

  • Page 117: Perform A Custom Installation With Hp Smart Install Or The Cd

    Perform a custom installation with HP Smart Install or the CD The custom installation allows you to customize the software installed with your product. The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printing- system software installation by clicking the Cancel button.

  • Page 118: Figure 2-59 Software Installation - Customize Software Instllation

    Select Click here for more install options to customize the software components that are installed with the product. When you are finished customizing the installation, click the Next button to continue to the Connection Type screen. Figure 2-59 Software installation — Customize software instllation Select a connection type option on the Connection Type screen, based on how the product connects to the computer.

  • Page 119: Figure 2-61 Software Installation - Connect The Product Screen

    ● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation. Figure 2-61 Software installation — Connect the Product screen Detailed Windows installation instructions ENWW...

  • Page 120: Figure 2-62 Software Installation - Connection Type Screen For Network Connected Installation

    ● For wired network connected products, follow these steps: Select the Connect through a wired network option. Figure 2-62 Software installation — Connection Type screen for network connected installation If the product's network settings are not known, select the Automatically find my product on the network option.

  • Page 121: Figure 2-63 Software Installation - Network Product(S) Found Screen

    A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 2-63 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: Select the Connect through a wireless network option, and then click the Next button.

  • Page 122: Figure 2-65 Software Installation - Connect Usb Screen For Wireless Connected Installation

    The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically. Figure 2-65 Software installation — Connect USB screen for wireless connected installation Chapter 2 Windows software description and installation ENWW...

  • Page 123: Figure 2-66 Software Installation - Wireless Network(S) Found Screen For Wireless Connected Installation

    In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-66 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network.

  • Page 124: Figure 2-67 Software Installation - Wireless Network Setup Screen For Wireless Connected Installation

    In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 2-67 Software installation — Wireless Network Setup screen for wireless connected installation When the installation completes, the Complete screen appears. Figure 2-68 Software installation —...

  • Page 125: Remove Software

    Remove software NOTE: If the printer driver was installed by using the HP Driver Installation Utility, follow the instructions in the Remove the print driver by using the Windows Add or Remove Programs feature on page 114. If the driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties feature on page 116.

  • Page 126: Figure 2-70 Hp Uninstaller Utility - Reboot Now Button

    Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-70 HP Uninstaller utility — Reboot Now button Figure 2-71 HP Uninstaller utility —...

  • Page 127: Use The Software Cd To Remove The Product Software

    Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language.

  • Page 128: Figure 2-73 Software Installation - Uninstall Option Selected

    Click the Uninstall option, and then click the Next button. Figure 2-73 Software installation — Uninstall option selected Click the Uninstall button, and then follow the onscreen instructions to complete the process. Figure 2-74 Software uninstall — Uninstall button Chapter 2 Windows software description and installation ENWW...

  • Page 129: Figure 2-75 Software Uninstall - Reboot Now Button

    Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button. Figure 2-75 Software uninstall — Reboot Now button Figure 2-76 Software uninstall —...

  • Page 130: Remove The Print Driver By Using The Windows Add Or Remove Programs Feature

    Click Change or Remove Programs, select the component you want to remove, and then click Change/Remove. The following components might appear in the list of programs: ● HP LaserJet Pro 300 color M351 or HP LaserJet Pro 400 color M451 PCL 6 driver Chapter 2 Windows software description and installation ENWW...

  • Page 131: Figure 2-78 Hp Driver Uninstall Utility Screen

    The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 2-78 HP Driver Uninstall Utility screen When the removal is complete, you will be prompted to reboot the computer. De-select the check box to reboot at a later time.

  • Page 132: Uninstall The Print Driver By Using The Server Properties Feature

    Uninstall the print driver by using the Server Properties feature If the print driver was installed by the Add Printer Wizard, perform the following procedure to remove the driver: NOTE: To remove the software, you must log on with administrator privileges. Close all programs.

  • Page 133: Mac Software And Utilities

    Mac software and utilities ● Software installation methods ● Install the Mac printing-system software ● Remove the printing-system software from Mac operating systems ENWW...

  • Page 134: Software Installation Methods

    Software installation methods CD installation Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and 10.7 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported.

  • Page 135: Hp Laserjet Software Components And Utilities For Mac

    The following components are installed by the HP LaserJet Installer for Mac: ● HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 PPD ● HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color MFP M451 PDE ●...

  • Page 136: Hp Usb Ews Gateway

    A PPD file and printing dialog extension (PDE) for a printer are bound to a printer queue when the queue is created. HP USB EWS Gateway For network-connected printers, the EWS can be accessed directly by typing the network IP address or DNS name of the product into the Web browser.

  • Page 137: Hp Utility Toolbar

    The main HP Utility screen appears. Click the product in the Printers list. Figure 3-1 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility. HP Utility toolbar Figure 3-2 HP Utility toolbar The HP Utility toolbar includes the following controls.

  • Page 138: Supplies Status

    ● Registration: Click this button to open the HP registration Web site. ● Recycling: Click this button to open the HP Planet Partners Recycling Program Web site. Supplies Status In the Information And Support section, click the Supplies Status icon to open the Supplies Status screen.

  • Page 139: Device Information

    Device Information In the Information And Support section, click the Device Information icon to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number. Figure 3-4 Device Information screen The product configuration page shows other settings; click the View Configuration Page button. Test In the Information And Support section of the HP Utility, click the Test icon to open a Test Page screen and print a Test Page on the printer.

  • Page 140: Color Usage

    Color Usage In the Information And Support section of the HP Utility, click the Color Usage icon to open a screen and print a color-usage log. Figure 3-6 Color Usage screen The color usage log provides the following information. ● Date and time ●...

  • Page 141: Upload Fonts

    Acrobat Reader programs for .PDF files), but can be sent directly to the product by using the File Upload command. ● HP LaserJet printer command language (.PRN) ● Portable document format (.PDF) ● Postscript (.PS) ● Text (.TXT) On the File Upload screen, click the Choose button to open a navigation screen. Locate the file you want to upload and click the Open button.

  • Page 142: Hp Eprintcenter

    HP ePrintCenter In the Information And Support section, click the HP ePrintCenter icon to enable ePrint, allowing you to print to your printer from anywhere. Click the Go button to launch the HP ePrintCenter. Figure 3-9 HP ePrintCenter screen Supplies Management In the Printer Settings section, click the Supplies Management icon to set the threshold for low ink in the individual cartridges.

  • Page 143: Duplex Mode

    Duplex Mode In the Printer Settings section, click the Duplex Mode icon to enable printing on both sides of each page. Figure 3-11 Duplex Mode screen Trays Configuration In the Printer Settings section, click the Trays Configuration screen to change paper size and type for each of the trays installed on the product.

  • Page 144: Network Settings

    Network Settings In the Printer Settings section, click the Network Settings icon to open the IPv4 Settings screen. Figure 3-13 IPv4 Settings screen This screen provides access to IPv4, IPv6, Bonjour Settings, and Other Settings. Click the Configuration drop-down menu to modify the following settings: ●...

  • Page 145: Auto-Off

    Figure 3-14 Bonjour Settings screen Bonjour is enabled by default. To disable Bonjour, click to clear the Enable Bonjour check box, and then click the Apply Now button. Auto-off In the Information And Support section, click the Auto-off icon to configure the printer to automatically turn off after a predetermined time of inactivity.

  • Page 146: Additional Settings

    Additional Settings In the Printer Settings section, click the Additional Settings icon to open the HP EWS access screen. Figure 3-16 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help. Chapter 3 Mac software and utilities ENWW...

  • Page 147: Message Center

    Message Center In the Information section, click the Message Center icon to open the Message Center screen. The screen shows any error events that have occurred with the product. Figure 3-17 Message Center screen Supported print drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac computers.

  • Page 148: Install The Mac Printing-System Software

    ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Product control-panel settings: Settings changed at the product control panel have a lower priority than changes made anywhere else.

  • Page 149: Detailed Mac Installation

    Detailed Mac installation NOTE: This section covers installing the print driver for USB, wired network, and wireless network connections. Close all programs. In the case of a network connection, connect the network cable and make sure the product in turned on. For an USB connection, connect the USB cable between the product and the computer, and make sure that the product is turned on.

  • Page 150: Figure 3-19 Mac Installation - License Screen

    In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button. Figure 3-19 Mac installation — License screen In the pop-up that appears, click the Agree button to confirm that you accept the license agreement.

  • Page 151: Figure 3-21 Mac Installation - Hp Eprint Offer Screen

    In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button. Figure 3-21 Mac installation — HP ePrint Offer screen Install the Mac printing-system software ENWW...

  • Page 152: Figure 3-22 Mac Installation - Select Device Screen

    In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-22 Mac installation — Select Device screen If the product does not appear, make sure that the network or USB connection is correct, click the My device is not listed...

  • Page 153: Figure 3-23 Mac Installation - Installation Type Screen

    In the Installation Type screen, click the HP Recommended Software button to perform the recommended full software installation. Click the Additional Software button to select the additional software components to install. Figure 3-23 Mac installation — Installation Type screen In the Password popup that opens, enter the user name and password, and then click the OK button.

  • Page 154: Figure 3-25 Mac Installation - Progress Bar

    The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 3-25 Mac installation — Progress bar In the Setup screen, you can click More Info button or click the check box to look online for optional software.

  • Page 155: Figure 3-27 Mac Installation - Add Print Queue Screen

    Click the Add Printer button to add the printer to the print queue. When finished, click the Continue button. Figure 3-27 Mac installation — Add Print Queue screen Install the Mac printing-system software ENWW...

  • Page 156: Figure 3-28 Mac Installation - Hp Printer Web Services

    The installer program automatically performs the Device Update and then opens the HP Web Services screen: For more information on ePrint, click the web link to the ePrint Center. For details and the ePrint address for the printer, click the Print HP Web Services Details button. When finished, click the Continue button.

  • Page 157: Figure 3-29 Mac Installation - Web Registration Screen

    Click the Register button, or click the Register later check box, and then click Continue. Figure 3-29 Mac installation — Web Registration screen ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information. ●...

  • Page 158: Setup Instructions

    When the installation completes, the Summary screen appears. To add the HP Ink Widget to the dashboard, click the Add HP Ink Widget to Dashboard checkbox Click the OK button to close the installer program. Figure 3-30 Mac installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation process, you must set up the product manually.

  • Page 159: Troubleshoot The Product Setup

    If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete. If the product does not appear, or if the correct information does not appear in the field, see Troubleshoot the product setup on page 143.

  • Page 160: Remove The Printing-System Software From Mac Operating Systems

    Remove the printing-system software from Mac operating systems Open the Finder program. Go to the Applications group, and then open the Hewlett-Packard item. Double-click the HP Uninstaller item. In the Introduction screen, click the Continue button. Figure 3-31 Mac software removal — Introduction screen...

  • Page 161: Figure 3-32 Mac Software Removal - Select Device Screen

    In the Select Device screen, select the product, and then click the Uninstall button. Figure 3-32 Mac software removal — Select Device screen Remove the printing-system software from Mac operating systems ENWW...

  • Page 162: Figure 3-33 Mac Software Removal - Password Popup

    In the password popup, provide a user name and password, and then click the OK button. Figure 3-33 Mac software removal — Password popup The HP Uninstaller shows a progress bar as the removal process begins. Figure 3-34 Mac software removal — Progress bar Chapter 3 Mac software and utilities ENWW...

  • Page 163: Figure 3-35 Mac Software Removal - Summary Screen

    When the process is completed, the Summary screen appears. Click the OK button to close the HP Uninstaller. Figure 3-35 Mac software removal — Summary screen Remove the printing-system software from Mac operating systems ENWW...
  • Page 164 Chapter 3 Mac software and utilities ENWW...

  • Page 165: Linux And Unix

    Linux and Unix ● Linux information ● Unix information ENWW...

  • Page 166: Linux Information

    Linux information HPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning, and faxing with HP inkjet and laser based printers in Linux, distributed under the MIT, BSD, and GPL license. HPLIP supports most HP printers and MFPs sold over the past 20 years. More specifically, HPLIP currently supports Deskjet, Officejet, Photosmart, PSC, Business Inkjet and LaserJet products.

  • Page 167: Unix Information

    Unix information UNIX systems require a Model Script to set up the UNIX environment to be able to print to the product. The HP LaserJet IIISi, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor. Contact a UNIX Vendor to obtain copies of these files.
  • Page 168 Chapter 4 Linux and Unix ENWW...

  • Page 169: Engineering Details

    Engineering details Introduction This chapter presents engineering detail for the following topics: ● File to E-mail utility ● Capture PRN for Mac (CUPS capture) ● HP Driver Deployment Utility ● Network Diagnostic Utility (NDU) ● Printer Diagnostic Utility (PDU) ● SAP Printing ●...

  • Page 170: File To E-Mail Utility

    File to E-mail utility The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the product.

  • Page 171: Capture Prn For Mac (Cups Capture)

    Capture PRN for Mac (CUPS capture) CUPS is the standards-based, open source printing system developed by Apple Inc. for Mac OS X and other UNIX-like operating systems. CUPS is the software you use to print from applications like Web browsers. It converts the page descriptions produced by the software application into something the product can understand and then sends the information to the product for printing.

  • Page 172: Hp Driver Deployment Utility

    HP Driver Deployment Utility The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printer-driver files, and the code needed to deploy them, into 2 files: an .EXE file and a .CAB file. These files are run on the client computer to copy the printer-driver files to the Windows driver store, and for network packages, to install the product.
  • Page 173 ● Microsoft Windows Server 2008 and 2008 R2 ● Microsoft Windows Server 2008 and 2008 R2 64-Bit Edition ● Microsoft Windows Vista ● Microsoft Windows Vista (64-bit) ● Microsoft Windows 7 Install and run the HP DDU Install the HP DDU Copy the files to the administrative computer.
  • Page 174 Figure 5-1 Package Source Driver Directory — Use the Select Driver button to enter the directory where the print driver resides by browsing or typing the path. You should only have one printer-driver package in this directory because this utility will package all the files found in this directory (and sub directories) into the executable file.
  • Page 175 For print drivers that support preconfiguration, the check box below will be enabled. Selecting this will run a configuration dialog after clicking the Create Package. Install Type — For direct connections, use the Silently preload the driver option. A future Plug and Play event will be necessary to install the print driver, but all the files will be installed in the Windows driver store by this package for future use.
  • Page 176 checking. The administrator is responsible for identifying the product using either the correct IP address, the Hardware address, or the Hostname. ● IP Address — enter the IPv4 or IPv6 address of the product. ● Hardware Address — enter the hardware address of the product. ●...
  • Page 177 Figure 5-3 HP DDU Driver Configuration settings HP DDU Frequently Asked Questions How do I use the HP DDU to deploy a direct connect driver with preconfiguration? If you load multiple PDLs for one product, the operating system will determine which one satisfies the Plug and Play event.
  • Page 178 From Create Package section: If you want to suppress any error messages, select the Suppress all end user error messages check box. Click the Create Package button Run the new .EXE file from the client computer. You must have administrator rights to run the .EXE file because it will be copying files into the Windows driver store.
  • Page 179 From Create Package section: If you want to suppress any error messages, select the Suppress all end user error messages checkbox. Click the Create Package button. The configuration dialog will open and allow you to set configuration details for this print driver.
  • Page 180 How do I uninstall HP DDU? Delete all the files in the root HP DDU directory. NOTE: No registry changes have been made with this utility. Chapter 5 Engineering details ENWW...

  • Page 181: Network Diagnostic Utility (Ndu)

    Network Diagnostic Utility (NDU) Network Diagnostic Utility is a downloadable tool to help identify and fix common problems when installing or using HP products on your home network. The NDU guides you through the following troubleshooting steps: ● Identify network and Internet connection problems. ●...

  • Page 182: Printer Diagnostic Utility (Pdu)

    Printer Diagnostic Utility (PDU) HP Print Diagnostic Utility is a downloadable tool created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing. To download the PDU, go to: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex? cc=us&lc=en&lang=en&softwareitem=mp-91788-1 Chapter 5 Engineering details ENWW...

  • Page 183: Sap Printing

    SAP Printing A device type is a configuration file for the SAP print driver that ensures proper functionality between the SAP data stream and the printer or output device where the data is sent. When a new printer is defined in the SAP environment, a device type must be specified to enable direct printing from the SAP applications to this new device.

  • Page 184: Citrix

    Citrix This chapter contains information on the following topics: ● Using the HP Universal Print Driver for Windows in Citrix environments ● The difference between the Citrix and HP UPDs Using the HP Universal Print Driver for Windows in Citrix environments The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server environments.

  • Page 185: Running The Citrix Stressprinters Test Using Default Settings

    ● The UPD dynamic mode UI will be displayed. The user can then select the desired printer. ● When the UPD print preferences UI is displayed, the user can click Cancel. If the HP UPD is installed as a driver on the Citrix or Terminal server and mapped to the dynamic mode UPD on the clients, the user must perform these steps prior to logging in to a Citrix session or published application: ●...

  • Page 186: Hp And Citrix Upd Recommendations

    user settings of the client printers from the client. The auto-created printers using the HP UPD will have default print settings, such as print single-sided as default. HP and Citrix UPD recommendations Citrix UPD HP UPD Citrix MetaFrame XP FR 1, 2, 3 Available for Windows Clients only Best choice for printing to any client Citrix Presentation Server 3.0...

  • Page 187: Print Troubleshooting

    Print troubleshooting Print-quality troubleshooting tools Repetitive image defects ruler If the product output has a consistent, repetitive defect, then use the table in this section to determine which part needs to be cleaned or replaced based on the measured distance between the repetitions of the defect.
  • Page 188 Chapter 5 Engineering details ENWW...

  • Page 189: Index

    Index Photo (sRGB) setting 51 Device Status page, HP Device accessories, automatic Vivid setting 51 Toolbox (Windows) 70 color diagnostics configuration 57 Advanced page, HP Device change default settings, troubleshoot 52 Toolbox (Windows) 88 manually 49 documentation Auto-off fine-tune default settings 49 languages 8 Mac configuration 129 color alignment, calibrating 171...
  • Page 190 HP Driver Preconfiguration File Upload 124 HP Driver Configuration Network Settings 128 File to E-mail utility 154 order supplies 121 File Upload, Mac 124 Editor 62 recycling program 121 fonts HP Web Jetadmin Driver Supplies Management install/remove external fonts Configuration Plugin 62 OS and drivers supported 63 configuration 126 lists, printing 73...
  • Page 191 removing software 144 paper Document Options setting, adding custom types 33 Advanced tab 19 software components 118 Mac OS Alternative Letterhead Mode Document Options settings, Finishing tab 43 Auto-off configuration 129 Color Usage 124 custom sizes 31 document preview image 35, Device Information 123 duplex binding settings, print 38, 47, 51...
  • Page 192 Paper type setting, Paper/ printing-system software, uninstall Supplies Status page, HP Device Add/Remove Programs 114 Toolbox (Windows) 71 Quality tab 32 System Setup page, HP Device Paper/Quality tab contents 29 Server Properties 116 Toolbox (Windows) 80 Print All Text as Black setting, priority, settings 131 System tab, HP Device Toolbox Advanced tab 20...
  • Page 193 Windows OS driver versions 13 HP Driver Preconfiguration support 63 HP PCL 6 printer driver features 14 software CD 3 Index ENWW...
  • Page 194 Index ENWW...
  • Page 196 © 2012 Hewlett-Packard Development Company, L.P. www.hp.com...

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