Troubleshooting - TRENDnet TPE-S160 Quick Installation Manual

Troubleshooting

1. After connecting the Switch to a power outlet, the LEDs do not turn on.
1. Check the connection of the power cord to the TPE-S160 and the power outlet.
2. Verify that the power switch is set to the On position.
3. Check that the power outlet is receiving power.
2. After I connect my PCs to the Switch, I am unable to share files.
1. Check the LEDs on the Switch. Make sure the Link/ACT LED is on.
2. Check the network cable. The minimum length of the cable is 1.5 meters and
the maximum length of the cable is 100 meters.
3. Disable any software firewall program.
4. Verify that you have file sharing enabled. Please contact your Operating
System support for more information.
3. After I connect my PCs to the Switch, I can only get onto the Internet from one
computer.
The Switch was not designed to share Internet between multiple computers. You
need to get an Internet router such as the TW100-S4W1CA.
4. My 802.3af Powered device does not power on when I plug the device into the
Switch. What should I do?
1. Verify that the PoE device supports IEEE 802.3af protocol.
2. Verify that the power switch is set to the on position.
3. Power cycle the PoE switch. Move the power switch to the off position. Wait 15
seconds, then move the power switch back to the on position.
4. Plug the device into a different port on the PoE switch.
5. Try using another RJ-45 network cable.
5. Where is the uplink port located on the Switch?
Since all the ports on the Switch are Auto-MDIX, any of the ports can be used as
an uplink port.
If you still encounter problems or have any questions regarding the TPE-S160 please
contact Trendnet's Technical Support Department.
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