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Understanding Status
Messages
You may receive status messages under certain conditions.
Before contacting Customer Care, note the message,
numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
System
Message Description
Message
Number Not in
The number that you entered is not
Service
valid.
User Not
The phone that you called is either
Available
busy, out of coverage, or turned off.
Please try again later.
User Not
The person that you called has not
Authorized
purchased this service.
Please Try Later This service is temporarily not
available. Please try again later.
124
System
Message Description
Message
Service
This service was restricted by your
Restricted
service provider, or this service was
not purchased.
Service Not
You are either out of coverage or
Available
having problems with provisioning.
System Busy
The system is experiencing heavy
traffic. Please try again later.
Service Conflict
This service cannot be enabled
because an incompatible service has
already been turned on.
Please Try
An error occurred. Please try again.
Again
SIM PIN
You have entered an incorrect PIN
incorrect. Try
number.
again.
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