Limited Warranty - D-Link DES-1016D User Manual

Limited Warranty

Hardware:
D-Link warrants each of its hardware products to be free from defects in workmanship and
materials under normal use and service for a period commencing on the date of purchase from
D-Link or its Authorized Reseller and extending for the length of time stipulated by the
Authorized Reseller or D-Link Branch Office nearest to the place of purchase.
This Warranty applies on the condition that the product Registration Card is filled out and
returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices is
provided at the back of this manual, together with a copy of the Registration Card.
If the product proves defective within the applicable warranty period, D-Link will provide repair
or replacement of the product. D-Link shall have the sole discretion whether to repair or
replace, and replacement product may be new or reconditioned. Replacement product shall be of
equivalent or better specifications, relative to the defective product, but need not be identical.
Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period
of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original
warranty period. When D-Link provides replacement, then the defective product becomes the
property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period, and requesting a Return Material Authorization (RMA) number. If a Registration Card
for the product in question has not been returned to D-Link, then a proof of purchase (such as a
copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require
special handling of warranty correction, then at the time of requesting RMA number, Purchaser
may also propose special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. The package must be
mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid.
D-Link shall never be responsible for any software, firmware, information, or memory data of
Purchaser contained in, stored on, or integrated with any product returned to D-Link pursuant
to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to
Purchaser at Purchaser's expense, and D-Link reserves the right in such a case to levy a
reasonable handling charge in addition mailing or shipping costs.
Software:
Warranty service for software products may be obtained by contacting a D-Link office within the
applicable warranty period. A list of D-Link offices is provided at the back of this manual,
together with a copy of the Registration Card. If a Registration Card for the product in question
has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated
purchase invoice) must be provided when requesting warranty service. The term "purchase" in
this software warranty refers to the purchase transaction and resulting license to use such
software.
D-Link warrants that its software products will perform in substantial conformance with the
applicable product documentation provided by D-Link with such software product, for a period of
ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link