If A Problem Occurs - Sennheiser PXC 310 BT Instruction Manual

If a problem occurs ...

Problem Possible cause
No operation The battery pack is flat.
indicator –
headphones
cannot be
switched on
No audio signal The jack plug of the
when the audio cable is not
audio cable is properly connected.
connected
No audio signal The headphones are
during Bluetooth switched off.
connection
The headphones are not
paired with an audio
source.
The Bluetooth function
on the headphones is
switched off.
The audio cable is
connected to the
headphones.
The volume is adjusted
too low.
Headphones The pairing does not
cannot be paired work.
The audio source is
switched off.
No audio signal The headphones are
during Noise- switched off.
Gard operation
The TalkThrough
function is switched on.
When in TalkThrough
mode, the audio signal
is not available.
Headphones do The operation of the
not react to any headphones is faulty.
button press
Bluetooth The Bluetooth button
connection has been pressed too
is suddenly long.
interrupted
If a problem occurs ...
Solution
Recharge the battery pack
(see page 9).
Check the connection to your
audio source (see page 16).
Switch the headphones on
(see page 12).
Check if the headphones are
paired. If necessary, pair the
headphones with the audio
source again (see page 14).
Switch the Bluetooth function
on the headphones on
(see page 18).
The connection of the audio cable
automatically switches off the
Bluetooth connection. Remove the
audio cable and then switch the
Bluetooth function on again
(see page 18).
Increase the volume
(see page 18).
Check if the audio source supports
the A2DP profile. If not, use one of
the optional dongles.
Switch the audio source on
(see page 13).
Switch the headphones on
(see page 12).
Switch the TalkThrough function
off (see page 17).
Remove the battery pack
from the headphones. Reinsert the
battery pack into the headphones.
Switch the headphones on again.
Switch the Bluetooth function on
(see page 18).
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