Before Calling Service Personnel - Toshiba TDP ET20/U Owner's Manual

Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
Please see "Trouble indications"
If This Happens
No Power
The projector
won't be activate
Power goes out
during use
No picture
No audio
Picture not dis-
played correctly
Picture blurred
Part of picture
out of focus
Image is dark
Remote control
doesn't work
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• Is the power cord plugged in? Is it connected to the projector?
• Is the lamp cover loose?
• Is Pressing ON/STANDBY button quickly? To activate the projector,
press the ON/STANDBY button on control panel for 3-5 seconds.
• Is the ambient temperature high?
• Is the air intake or air exhaust blocked?
• Is the projector turned on?
• Is the mute function on?
• Is the brightness setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the projector turned on?
• Is the mute function on?
• Is the volume setting minimized?
• Are the connections set up correctly?
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector?
• Is there something generating an abnormal video signal, for
instance the video tape?
• Is the lens dirty?
• Is the lens focus adjusted optimally?
• Is the projection distance within the projector's supported range?
• Is the projector's screen placement angle tilted too far?
• Is the sharpness or sampling phase adjustments off?
• Is the brightness or contrast adjustments off?
• Is the lamp nearing the end of its service life?
• Are the remote control's batteries drained?
• Are the batteries inserted into the remote control correctly?
• Is the remote control being used within the effective range?
• Are there any obstructions between the remote control and
projector?
• Are there any fluorescent or other bright lights shining at the
projector's infrared remote sensor?
as well.
Check
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