Before Calling Service Personnel - Toshiba TLP-ET1E Owner's Manual

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Before calling service personnel

If you think something is wrong, check the followings before contacting customer service.
Please see "Trouble indications" (
If This Happens
No power
Power goes out during use
No picture
No audio
Picture not displayed correctly
Picture blurred
Part of picture out of focus
Image is dark
Colors too light
Bad shading
Remote control doesn't work
46
p.45) as well.
• Is the safety lock on? (See
• Is the power cord plugged in? Is it connected to the projector?
• Is the lamp cover loose? (See
• Is the lamp correctly mounted? (See
• Is the ambient temperature high? (See
• Is the air filter clogged? (See
• Is the air intake or air exhaust blocked? (See
• Was the lamp timer reset after the lamp was replaced? (See
• Was no signal being input for 10 minutes? (See
• Is a wrong input selected? (See
• Is the Sleep function on? (See
• Is the brightness setting minimized? (See
• Are the connections set up correctly? (See
• Are all the connected devices functioning properly?
• Is the mute function on? (See
• Is the volume setting minimized? (See
• Are the connections set up correctly? (See
• Are all the connected devices functioning properly?
• Is the input signal supported by the projector? (See
• Is the correct video mode selected? (See
• Is the correct signal format selected? (See
• Are there any problems with the signal source such as the video tape?
• Is the lens dirty? (See
• Is the lens focus adjusted optimally? (See
• Is the projection distance within the projector's supported range?
(See p.14.)
• Is the projector or its screen placement angle tilted too far? (See
• Is the sharpness or sampling phase misadjusted? (See
• Is the brightness or contrast misadjusted? (See
• Is the lamp approaching the end of its service life? (See
• Are the color, tint, R-gain, G-gain, or B-gain misadjusted? (See
• Is the screen dirty?
• Is the lamp approaching the end of its service life? (See
• Are the remote control's batteries drained?
• Are the batteries inserted into the remote control correctly? (See
• Is the remote control being used within the effective range? (See
• Are there any obstructions between the remote control and projector?
• Are there any fluorescent or other bright lights shining at the projector's
infrared remote sensor?
Check
p.18)
p.44)
p.42)
p.45.)
p.45.)
p.45.)
p.21)
p.21.)
p.26.)
p.32.)
p.15, 16.)
p.26.)
p.21.)
p.15, 16.)
p.33.)
p.33.)
p.41.)
p.20.)
p.32.)
p.44)
p.48, 49.)
p.14.)
p.32, 33.)
p.36.)
p.32.)
p.36.)
p.13.)
p.13.)