Ordering Accessories; Software Updates - Saeco SM6685/00 User Manual

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  • ENGLISH, page 6
18
English
Error
Problem
code
The AquaClean filter was
not prepared properly
before installation or it is
clogged.
11
The machine needs to
adjust to room
temperature
14
The machine is
overheated.
19
The machine is not
connected to the wall
socket properly.

Ordering accessories

To clean and descale the machine, only use Philips maintenance products. These products can be purchased
by enabling Amazon Smart Reorders, from your local or online retailer or from authorized service centers.
To be able to use Amazon Smart Reorders, you first need to activate this service on Amazon. Then follow
the steps on the screen of your machine to connect your Amazon account to your Saeco account. After you
have completed these steps, you can use the Amazon Smart Reorder service.
In the 'Shop' menu on the control panel of the machine you can view the availability of Philips
maintenance products and accessories at local retailers.
To find a full list of spare parts online, enter the type number of your machine. You can find the type
number on the inside of the service door.
Maintenance products and type numbers:
-
Descaling solution CA6700
-
AquaClean filter CA6903
-
Brew group grease HD5061
-
Coffee oil remover tablets CA6704
-
Milk circuit cleaner CA6705
-
Maintenance kit CA6707

Software updates

Updating is essential to safeguard your privacy and proper functioning of your coffee machine. You can set
whether you want to update your machine manually or whether you want it to be done automatically.
When you have selected automatic updates, make sure that the machine is also plugged in at night and
Wi-Fi is enabled, so that the machine can receive the software updates overnight.
Updates are made available when there are software improvements, new features for the machine and
to prevent a possible security issue.
Possible solution
Remove the AquaClean filter and try to brew a coffee again. If this
works, make sure that the AquaClean filter is prepared properly
before you place it back (see 'Activating the AquaClean water
filter (5 min.)'). Put the AquaClean filter back into the water tank. If
this still does not work, the filter might be clogged and needs to
be replaced.
Allow some time for the machine to adjust from
transport/outdoor temperature to room temperature. Switch off
the machine for 30 minutes and switch it on again. If this does not
work, contact the Consumer Care Center in your country. For
contact details, see the warranty leaflet.
Switch off the machine and switch it back on after 30 minutes.
Make sure that the small plug of the power cord is properly
connected to the socket on the back of the machine.

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