Troubleshooting Guide - Kidde 20SA10-V User Manual

4. Troubleshooting Guide

If you are experiencing a problem with your alarm, or a fault, and are unsure of the next action, please
contact product support at 1-800-880-6788 before discharging the battery. You may also write us at:
Kidde, 1016 Corporate Park Drive, Mebane, NC 27302, or visit our internet address at www.kidde.com.
Trouble Condition Visual Indications
False Low Battery None
(AC power
connected before
backup battery
activated)
Low Battery Amber LED blinks every
60 sec.
Smoke Sensor Fault Amber LED blinks
every 60 sec.
Fatal Fault Amber LED blinks 3
times every 60 sec.
End of Unit Life Amber LED blinks 2
times every 60 sec.
MCU Failure None
Stuck Button Amber LED blinks 4 times
every 60 sec.
Audible Indications
Chirp and voice "Activate
Battery" every 60 sec.
After 1 hour, voice occurs only
once every 15 mins.
Chirp and voice "Replace
Alarm" every 60 sec.
After 1 hour, voice occurs
only once every 15 mins.
After button push, voice
"Hush Mode Activated."
3 chirps every 60 sec and
voice "Smoke Sensor Error."
After 1 hour, voice occurs only
once every 15 mins.
3 chirps every 60 sec and
voice "Replace Alarm."
After 1 hour, voice occurs only
once every 15 mins.
2 chirps every 60 sec and
voice "Replace Alarm."
After 1 hour, voice occurs only
once every 15 mins. Voice
"Hush Mode Activated" after
button push (first 7 days only).
Constant Tone
3 chirps every 60 sec.
Action
* Rotate the alarm onto the
mounting bracket to activate backup battery.
* Push button once to silence for 24 hrs.
(Pushbutton again to clear Hush
perform a test.) Note: 7 days after Low
Battery begins, the notifications cannot be
silenced.
* Remove alarm, discharge, dispose unit, and
replace as soon as possible.
* See Cleaning Your Alarm section.
* Push button once to attempt to reset the unit.
* If error continues, remove alarm, discharge,
dispose unit, and replace as soon as
possible.
* Push button once to attempt to reset the unit.
* If error continues, remove alarm, discharge,
dispose unit, and replace as soon as
possible.
* Push button once to silence for 24 hrs.
(Push button again to clear Hush
perform a test.) Note: 7 days after End of
Unit Life begins, the notifications cannot be
silenced.
* Remove alarm, discharge, dispose unit, and
replace as soon as possible.
* Remove alarm, discharge, dispose unit, and
replace as soon as possible.
* Push button to dislodge it from being stuck.
If button cannot be unstuck, remove alarm,
discharge, dispose unit, and replace as soon
as possible.
TM
and
TM
and
7