ZyXEL Communications MWR102 User Manual page 78

1 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
2 Make sure you entered your ISP account information correctly. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings in
the wireless client are the same as the settings in the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick
Start Guide again.
5 Check your System Operation Mode setting.
• Select Router if your device routes traffic between a local network and another
network such as the Internet.
• Select Access Point if your device bridges traffic between clients on the same
network.
6 If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with
the MWR102), but my Internet connection is not available anymore.
1 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
2 Reboot the MWR102.
3 If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1 There might be a lot of traffic on the network. Look at the LEDs, and check
1.4. If the MWR102 is sending or receiving a lot of information, try closing some
programs that use the Internet, especially peer-to-peer applications.
2 Check the signal strength. If the signal strength is low, try moving the MWR102
closer to the AP if possible, and look around to see if there are any devices that might
be interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3 Reboot the MWR102.
4 If the problem continues, contact the network administrator or vendor, or try one of
the advanced suggestions.
Section 1.4.
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