Appendix; Troubleshooting - Yamaha YSP-4100 Owner's Manual

APPENDIX

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and
contact the nearest authorized Yamaha dealer or service center.
■ General
Problem
This unit does not operate
properly.
This unit fails to turn on
when CPower (p) key is
pressed, or enters the
standby mode soon after the
power has been turned on.
This unit suddenly enters
the standby mode.
No sound.
No sound or too small
sound from a specific
channel
No sound from the
subwoofer.
No sound from the
subwoofer connected by
wireless.
Distorted or too little bass
sound.

Troubleshooting

Cause
The internal microcomputer has been frozen
by an external electric shock (such as
lightning or excessive static electricity) or
by a power supply with low voltage.
The AC power supply cable is not firmly
connected to the AC wall outlet.
This unit has been exposed to a strong
external electric shock (such as lightning
and strong static electricity).
The internal temperature becomes too high
and the overheat protection circuitry has
been activated.
The sleep timer has turned the unit off.
Incorrect input or output cable connections.
No appropriate input source has been
selected.
The volume is turned down.
The sound is muted.
The signals this unit cannot reproduce (such
as PCM signals with more than 96 kHz of
sampling frequency) are being received
from the source component.
The HDMI components connected to this
unit do not support the HDCP copy
protection standards.
"SUPPORT AUDIO" is set to "OTHER"
and HDMI audio signals are not being
played back on this unit.
The output level of the channel is muted.
The beam setting is inappropriate.
You play back the source in the stereo mode.
Some audio output methods do not output
sound beams for certain channels.
"BASS OUT" is set to "FRONT OR
AUTO" in "SUBWOOFER SET".
The source does not contain low bass signals.
The group IDs of this unit and SWK-W10
are not set to the same value.
"Wireless Function" is set to "No".
"CROSS OVER" is set incorrectly in
"SUBWOOFER SET".
Remedy
Disconnect the AC power supply cable from
the outlet and plug it in again after about 30
seconds.
Connect the AC power supply cable firmly
to the AC wall outlet.
Set this unit to the standby mode, disconnect
the AC power supply cable, plug it back in
after 30 seconds, and use it normally.
Wait for about one hour for this unit to cool
down and turn it back on.
Turn on the power and play back the source
again.
Connect the cables properly. If the problem
persists, the cables may be defective.
Select an appropriate input source with
INPUT or DInput selector keys.
Turn up the volume.
Press KMUTE or KVOLUME +/– to
resume audio output and adjust the volume
level.
Play a source whose signals can be
reproduced by this unit.
Change the system settings of the source
component.
Connect the HDMI components that support
the HDCP copy protection standards.
Set "SUPPORT AUDIO" to this unit in
"SET MENU".
Raise the output level of the channel.
Adjust the beam setting.
Start surround playback.
Select another beam mode.
Set "BASS OUT" to "SUBWOOFER" in
"SUBWOOFER SET".
Check whether the group IDs of this unit
and SWK-W10 are set to the same value.
Set "Wireless Function" to "Yes".
Set "CROSS OVER" correctly in
"SUBWOOFER SET".
See
page
12
12
12
—
21
12
21
21
21
—
—
Customizing this unit
(SET MENU)
12
System
39
configurations
(ADVANCED SETUP)
37
Using an external
35
amplifier
22
23
Controlling external
components
36
39
39
36
43
En