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00-SFXM750.book Page 6 Friday, August 18, 2000 1:30 PM
Print Quality Problems
Symptom
Envelope printing smudges
or streaks
Printed image is clipped or
off the edge of the media
Smudged or dark characters
Vertical straight lines are
broken or jagged in tables,
borders, and graphs
Printed color is
significantly different from
screen colors
Black and white is printing
instead of expected color
printing
4.6
Q u i c k R e f e r e n c e G u i d e
P R I N T Q U A L I T Y P R O B L E M S
DiagnosDiaDiagnosis and/or
•
Make sure the Paper Thickness dial on the right side of the
printer is in the envelope position.
•
Change the document margins in the application that you are
using to be within the recommended printable area: 3mm
•
Make sure you selected the correct Paper size on the Paper/
Output tab.
•
Try another type of paper. Make sure the paper is straight and
unwrinkled.
•
Let ink dry before handling the paper. In the Paper/Output tab,
change the Print quality setting to Normal or eXpress quality
mode.
•
The print heads may be mis-aligned. Align the print heads using
the Align function found in the Maintenance tab of the printer
driver.
•
One or more of the color ink cartridges have run out of ink.
Install a new ink cartridge.
•
The print head may need cleaning. Clean the print head up to 3
times using the Clean function found in the Maintenance tab of
the printer driver.
•
The print settings may be incorrect. Check that printing is not
set to Greyscale in the Paper/Output tab.
Solutiongnosis and ors
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