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Bluetooth
Problem
Unable to connect the unit to a Bluetooth
device.
No sound is played, or sound is interrupted
during playback.
Cause
The unit is already connected to another Bluetooth device.
The unit and the Bluetooth device are too far apart.
A device that operates in the 2.4 GHz-band (microwave oven,
wireless network device, etc.) is interfering with wireless
communication.
The passkey for devices such as a Bluetooth adapter is not "0000".
The Bluetooth device does not support the Advanced Audio
Distribution Profile (A2DP).
The volume level on the Bluetooth device is set too low.
The Bluetooth device is not configured to transmit audio signal to
this unit.
The Bluetooth connection has been terminated.
A device that operates in the 2.4 GHz band (microwave oven,
wireless network device, etc.) is interfering with wireless
communication.
The unit and the Bluetooth device are too far apart.
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Solution
Terminate the current Bluetooth connection, and then connect to
the new device ( p. 13).
Move the Bluetooth device closer to the unit.
Move the unit and Bluetooth device farther away from the device.
If the wireless LAN router supports the 5 GHz-band, connect
network devices to the network using the 5 GHz-band.
Use a Bluetooth device with a passkey of "0000."
Use a Bluetooth device that supports A2DP.
Increase the volume on the Bluetooth device.
On the Bluetooth device, select this unit as the audio output
destination.
Establish the Bluetooth connection again ( p. 13).
Move the unit and Bluetooth device farther away from the device.
If the wireless LAN router supports the 5 GHz band, connect
network devices to the network using the 5 GHz band.
Move the Bluetooth device closer to the unit.
Troubleshooting
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