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Troubleshooting – Electronic Ignition
Problem
Possible Cause
• The battery is not
SECTION I
No sparks
installed
appear at any
properly.
• Dead battery.
electrodes when
• The wire
control knob are
turned to HI: no
assembly is not
noise can be
installed
heard from the
properly.
spark module.
• Faulty spark
module.
• The Electrodes
SECTION II
No sparks
are not
appear at any
connected
electrodes when
properly.
control knob is
turned to HI;
noise can be
heard from the
spark module.
• The electrodes
SECTION III
Sparks are
are not
present but not
connected
at all electrodes
properly.
• Electrical arc
and/or not at
full strength.
between the
output wires and
burner tube.
• Weak battery.
• Electrodes are
wet.
• The electrode(s)
are cracked or
broken; sparks
appear where
cracked.
• This typically
SECTION IV
Grill is not
occurs when you
getting hot and
turn on your
is only reaching
control knobs
250 – 300
before you turn
degrees
on the gas
cylinder valve. If
so, this will
activate the gas
regulator safety
device, the grill
will only reach
temperatures
between 250
and 300F even
with all burners
on the high
setting.
Check Item
• Check that the battery
has the positive side
facing the outside.
• Has the battery been
used previously?
• Check to ensure the
threads are properly
engaged.
• If no sparks are
generated with the
new battery and the
wires are connected
properly, the module is
faulty.
• Are the electrodes
tightly connected?
• Are the electrodes
tightly connected?
• If possible, observe
grill a in dark location.
Operate the ignition
system and look for
arcing between the
output wires and
burner tube.
• All sparks are present
but have a weak or
slow rate.
• Has moisture
accumulated on the
electrode and/or in
burner ports?
• Inspect the electrodes
for cracks.
• Are the regulator on
and tight?
• Make sure the
regulator is connected
properly to the gas
cylinder, and control
knobs are all in the off
position.
33
Prevention/Solution
• Install the battery, making sure that the
positive end is facing outward, and the
negative end is facing inward.
• Replace the battery with a new AA-size
alkaline battery.
• Unscrew the ignition module assembly
and be sure that all the wires are
installed properly before reinstalling the
ignition module assembly.
• Replace the ignition module assembly
by contacting our customer service.
Please refer to the "Contact Us" page
to reach out to us.
• Remove and reconnect all electrode
wires from the module sockets.
• Remove and reconnect all electrode
wires from the module sockets.
• If sparks are seen in places other than
the burner tube area, the wire insulation
may be damaged. Replace wires.
• Replace the battery with a new AA-size
alkaline battery.
• Use a paper towel to remove any
moisture.
• Replace the cracked or broken
electrodes by contacting our customer
service. Please refer to the "Contact Us"
page to reach out to us.
• Open the grill lid.
• Turn off all knobs on the control panel.
• Turn off the gas cylinder knob.
• Disconnect the regulator from the gas
cylinder. Wait 30 seconds.
• Reconnect the regulator to the gas
cylinder.
• Slowly open the gas cylinder knob all
the way. Do not put excessive force on
the valve when in the fully open position
to avoid damaging the valve.
• Turn on the appropriate control knob
and light the grill per the lighting
instructions on page 9.
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