VTech i5867 Operating Instructions Manual page 39

n Case Of Difficulty
I
• You may have too many extension phones on your telephone line to allow all of them
to ring. Try unplugging some of the other phones.
Your Handset vibrates or shakes when a call comes in:
• It is likely that your Vibrating Handset Ringer option has been set to ON. If you'd like
to turn it off, see the section on Sounds & Alerts - Ringer Control in this User's
manual.
You hear other calls while using your phone:
• Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.
If you still hear other calls, the problem is probably in your wiring or local service.
Call your local telephone company.
You hear noise in the Handset, and none of the keys or buttons work:
• Make sure the power cord is plugged in.
Common cure for electronic equipment:
If the unit does not seem to be responding normally, then try putting the Handset in the
cradle. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the Base.
2. Disconnect the Handset battery cells and spare battery compartment's battery cells,
if applicable.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery cells.
6. Wait for the Handset to re-establish its link with the Base. To be safe, allow up to
one minute for this to take place.
Your answering system is not recording messages:
• Make sure system is turned ON (the ON/OFF key is illuminated).
• Make sure Announce Only feature is set to OFF.
You cannot hear recorded messages:
• Using the Base volume control, raise the volume to a comfortable listening level.
CL is flashing in the Base Message Window Display:
• You need to set the day and time. Refer to the section(s) on Setting the Clock in this
User's Manual.
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