Paperport Scanning Keyboard Will Not Scan - Visioneer PaperPort IX User Manual

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PPENDIX ROUBLESHOOTING
NOTE: The scanning keyboard does not use hardware interrupts to
communicate with the COM port, so you do not need to change IRQs
when installing a second serial card. This prevents hardware conflicts;
it means that you can use the scanning keyboard on COM3 or COM4
even while you have active devices on COM1 or COM2.
The COM port is disabled.
COM ports can be disabled. See your computer's user's manual for the
steps to re-enable the COM ports.
Laptop computer with Infrared Remote Device Adapter (IRDA).
Most laptop computers have a single external serial COM port that must be
disabled for the IRDA to work correctly. If this is the case, the IRDA must
first be disabled, and then the COM port re-enabled so the scanning
keyboard can use the external COM port. See your laptop owner's manual
for the steps to disable the IRDA and re-enable the external serial COM port.
P P S
APER ORT CANNING
Before the PaperPort scanning keyboard can scan, it must communicate
with your computer. If you have not already done so, select a COM port.
To select a COM port:
1. Start the PaperPort software.
2. Click the Settings button on the Command Bar, or from the Edit
menu, choose Preferences. Click the Scanner button. If you're using
Windows 95, click the Scanner Setup tab.
3. Click the Setup button.
4. Click Find Scanner, or alternatively select a port manually from the
Port drop-down list.
If the scanning keyboard is not found, see "PaperPort Scanning
Keyboard Not Found" on page 34.
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