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Disturbance
Device paused, but
the drum rotates
itself.
Home Connect works
not working properly
according to the regulations.
No connection with
the home network.
Wrinkling.
and program
canceled.
Cause and troubleshooting
Cooling process active.
No error - no action necessary.
▶
Different causes are possible.
Go to www.home-connect.com.
▶
Wi-Fi is turned off.
▶ Activate Wi-Fi on the device.
→
"Activate Wi-Fi on the device", page 39 .
Wi-Fi is enabled but cannot connect to the home
network.
Make sure the home network is available.
1.
Reconnect the device to the home network.
2.
→ "Setting up Home Connect", page 38
Load quantity is too high.
Please note the maximum load capacity of the
▶
→ "Programs", page 29 .
Laundry is left in the drum for too long after drying.
Remove the laundry from the drum immediately after
1.
drying.
Spread the laundry items out to cool.
2.
Unsuitable program set for the textile type.
Set the appropriate program for the type of textile.
▶
→ "Programs", page 29
Easy-care textiles dried for too long.
→
▶
"Change drying target", page 28 .
→ "Adjust drying target", page 28 .
▶
Anti-crease not activated.
Activate anti-crease.
▶
→
"Buttons", page 25
Condensation water container filled.
→ "Empty the condensation water container", page 37 .
1.
→ "Insert the condensation water container", page 37 .
2.
→ "Start the program", page 34 .
3.
Water drain hose is kinked or pinched.
Make sure the water drain hose is not kinked or
1.
pinched.
Troubleshootingde
49
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