Troubleshooting - Uniden EX965 User Manual

If your EX 965 Cordless Telephone is not performing to your expectations,
please try these simple steps. If you are still unable to resolve the problems,
contact Uniden Customer Service at: (800) 297-1023, 8 AM to 5 PM Central,
Monday through Friday.
Problem
Charge light won't come on when
Handset is placed in Base Unit.
Audio sounds weak and/or scratchy.
Can't make or receive calls.
Handset doesn't ring or receive a
page.
Base Unit doesn't ring or receive a
page.

Troubleshooting

Make sure the AC Adapter is
plugged into the Base Unit and
wall outlet.
Make sure Handset is properly
seated in Base Unit.
Make sure the Nickel-Cadmium
Battery Pack is properly placed
inside the Handset.
Make sure that the charging
contacts on the Handset and Base
Unit are clean.
Make sure that the Base Unit
antenna is fully vertical.
Move the Handset and/or Base Unit
to different locations and try again.
Check both ends of the Base Unit
telephone line cord.
Make sure the AC Adapter is
plugged into the Base Unit and
wall outlet.
Disconnect the AC Adapter for a
few minutes, and then reconnect it.
Nickel-Cadmium Battery Pack may
be weak. Charge the battery on
the Base Unit for 15 - 20 hours.
Make sure the Base Unit antenna is
fully vertical.
The Handset may be too far away
from the Base Unit.
Place the Base Unit away from
noise sources.
The Digital Security Code may be
erased. Set the Digital Code. ( See
page 28 for instructions. )
Set the Base Unit RING VOL switch
to " LO " or " HI ".
Suggestion
39