Lexmark XC8160dte User Manual page 166

Troubleshooting
Action
Step 2
Check if you are using the recommended paper type.
a
Load the specified tray or feeder with the recommended paper
type.
b
Resend the print job.
Do vertical white lines still appear on prints?
Step 3
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Do vertical white lines still appear on prints?
Step 4
Replace the imaging unit or imaging kit, and then resend the print
job.
Do vertical white lines still appear on prints?
The printer is not responding
Action
Step 1
Connect the power cord to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Step 3
Check if the printer is on.
Is the printer on?
Yes No
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Contact customer The problem is
support. solved.
Yes No
The problem is Go to step 2.
solved.
Turn on the switch or Go to step 3.
reset the breaker.
Go to step 4. Turn on the printer.
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