Organization Within The Team (Busy Lamp Field); Using The Busy Lamp Field Key - Mitel MiVoice Office 400 User Manual

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HAPTER
The system events (also called alarms) can be signaled on the SIP phones registered with the MiVoice
Office 400 communication system. Your phone displays a yellow warning triangle icon
(status bar) for new system events. The phone also signals new system events acoustically with a
beep-beep. The LED of the function key is also lit. The phone displays a maximum of 16 entries in the
system event list. Once this limit is exceeded, you are prompted to delete some entries.
:
NOTE

Organization within the team (busy lamp field)

This section explains the different options provided by your phone to communicate in a team.

Using the busy lamp field key

You and your team partners want to be reachable at all times as a team and be able to communicate with
one another as quickly as possible.
By pressing a single key, you can call a team partner or answer a call for anyone in the team. When a
team partner makes a call, the softkey icons for the corresponding busy lamp field key turns red. This tells
you when a team partner is busy. The busy lamp field key icon flashes (yellow) to indicate that the team
partner is receiving a call.
To be able to use the busy lamp field key, it must have been configured as such with the call number of
the team partner, either by your system administrator or by yourself in the Self Service Portal (see chapter
"Configuring voice mail").
The busy lamp field keys on the phone have two states:
• Line state shows the various states of the line, such as, idle, ringing, and busy. This is indi-
Line state:
cated by the small square on the left side of the key on the phone.
O
RGANIZATION WITHIN THE TEAM
Press the function key for System Events or go to
the Menu > System Events on the phone.
→ The phone displays a list of system events.
Read a system event:
Select the entry you want and press the Read
softkey.
Delete a system event:
Select the entry you want and press the Delete
softkey.
If there is a new system event, the phone (when
idle) displays information about the number of
new system events, marking new events with a
yellow warning triangle icon
Once an event message is read, the icon does not
appear in the status bar.
( )
BUSY LAMP FIELD
P
HONING
on the top line
in the status bar.
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