Mitel MiVoice Office 400 User Manual page 4

Using a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Initiating calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Dialing with the phone number . . . . . . . . . . . . . . . . . . .29
Dialing from the phone book (directory lookup) . . . . . . . . .30
Selecting from the call list . . . . . . . . . . . . . . . . . . . . . .31
Dialing with a configurable key/ busy lamp field . . . . . . . . .33
Dialing with the line key . . . . . . . . . . . . . . . . . . . . . . .33
Activating another Mitel phone for making calls . . . . . . . . .34
Automatic call waiting in case of internal user . . . . . . . . . .35
Replying to call waiting . . . . . . . . . . . . . . . . . . . . . . .36
Using functions before/while in a call . . . . . . . . . . . . . . . . . . . .36
Request a callback . . . . . . . . . . . . . . . . . . . . . . . . . .36
To answer the callback request . . . . . . . . . . . . . . . . . . .37
Hide number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Putting a call partner on hold . . . . . . . . . . . . . . . . . . . .38
Parking conversation partner . . . . . . . . . . . . . . . . . . . .38
Enquiry call during a call . . . . . . . . . . . . . . . . . . . . . . .39
Brokering between an enquiry call party and your call partner .40
Making a conference call . . . . . . . . . . . . . . . . . . . . . .41
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . .41
Take (pick up own call) . . . . . . . . . . . . . . . . . . . . . . . .42
Starting announcement . . . . . . . . . . . . . . . . . . . . . . .42
Receiving an announcement . . . . . . . . . . . . . . . . . . . .43
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Activating discreet ring . . . . . . . . . . . . . . . . . . . . . . .45
Activating do not disturb . . . . . . . . . . . . . . . . . . . . . .46
Activate/reply to intrusion . . . . . . . . . . . . . . . . . . . . .46
Activating/answering silent intrusion . . . . . . . . . . . . . . . .47
Using further functions . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Activating personal call routing . . . . . . . . . . . . . . . . . . .48
Activating Ring Alone . . . . . . . . . . . . . . . . . . . . . . . .49
Locking/Unlocking your phone . . . . . . . . . . . . . . . . . . .50
Acknowledging an appointment call . . . . . . . . . . . . . . . .51
Free seating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Overview of available functions . . . . . . . . . . . . . . . . . . . . . . .53
Organizing absences from the desk . . . . . . . . . . . . . . . . . . . . .60
Controlling the presence status . . . . . . . . . . . . . . . . . . .60
Absence information . . . . . . . . . . . . . . . . . . . . . . . . .61
Call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Operating call lists and voice messages . . . . . . . . . . . . . . . . . . .65
Editing options for the call list . . . . . . . . . . . . . . . . . . . .65
Editing options for voice messages . . . . . . . . . . . . . . . . .67
Operating system events . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Organization within the team (busy lamp field) . . . . . . . . . . . . . .69
Using the busy lamp field key . . . . . . . . . . . . . . . . . . . .69