AT&T BL102-3 Complete User's Manual page 99

Appendix
Troubleshooting
Eliminate any background noise. Noise from a television, radio or other
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appliances might cause the phone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your
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telephone service provider (charges might apply).
My cordless handset isn't performing normally.
Make sure you plug the power cord securely into the telephone base. Plug the
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power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have
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moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
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then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
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cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
Ensure you plug the telephone base in properly and the power is on.
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Place the cordless handset in the telephone base for one minute to allow
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the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have
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moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds,
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then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can
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cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
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light is not on, refer to The charge light is off (page 96).
Charge the battery in the cordless handset for at least 10 hours. For
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optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to
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charge the handset before it shows Low battery. Refer to the table on
page 9 for details.
You might need to purchase a new battery. Please refer to Battery
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installation and charging in this user's manual on pages 9-10.
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