Getting Service Support; Hp On-Site Service; Return To Hp Service - HP 1670A Series User Manual

Getting Service Support
This section provides information about support services.
HP on-site service
With HP on-site service, HP pays for parts, labor, and travel to have an
HP service representative visit your site for repairing equipment under
warranty.
You can purchase on-site service for the logic analyzer. Support contracts
are also available for either 4 hour response or next day response. The
support contracts are available for economical support beyond the 90-day
warranty period. Contact your nearest Hewlett-Packard Sales Office for
information regarding support contracts.
Return to HP service
The benchtop logic analyzers default to return to HP service. With return to
HP service, you return the equipment to your nearest Hewlett-Packard
service center for repair. During the warranty period, HP pays for parts and
labor needed for repair. After the warranty period, you are billed for the parts
and labor.
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