Wireless Networking Problems; If You Need Further Assistance - Toshiba Thrive 32GB User Manual

Wireless networking problems

NOTE
❖
Your device is equipped with an internal Wi-Fi
that your Wireless connection is enabled. For more
information, see
connections" on page
❖
Verify that your device can detect access points or routers. If it
can detect a Wi-Fi
configuration issue.
❖
Verify that the signal strength is good.
❖
If another device is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other device cannot browse to a public Web site,
the ISP's (Internet Service Provider) service may be disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
access point you are attempting to connect through. SSIDs are
case-sensitive.
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.

If you need further assistance

If you have followed the recommendations in this chapter and are
still having problems, you may need additional technical assistance.
This section contains the steps to take to ask for help.
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please
contact Toshiba.
"Setting up Wi-Fi® and Bluetooth®
®
-
i.e., that it matches the SSID assigned to the
If Something Goes Wrong
Wireless networking problems
44.
access point or router then it may be a
®
) networking.
®
adapter. Verify
109