Chapter 4 Troubleshooting - Eizo FlexScan MH240W User Manual

Color lcd monitor
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Chapter 4 Troubleshooting

If a problem still remains after applying the suggested remedies, contact your local dealer.
• No picture problems→See No. 1 and 2 in [PC Input Signal], No. 1 and 2 in [VIDEO Input Signal]
• Imaging problems→See No. 1 - 6 in [Common], No. 3 - 7 in [PC Input Signal], No.3 in [VIDEO Input Signal]
• Other problems→See No. 7 - 11 in [Common], No. 8 in [PC Input Signal], No. 4 and 5 in [VIDEO Input Signal]
• USB problems→See No. 9 in [PC Input Signal]
[Common]
Problems
1.
The screen is too bright or too dark.
2.
Afterimages appear.
3.
Green/red/blue/white dots or defective dots remain
on the screen.
4.
Interference patterns or fingerprints remain on the
screen.
5.
Noise appears on the screen.
.
Characters are pigmentized.
.
No sound/Volume control is not available.
.
Sound volume varies depending on the equipment
connected.
.
The monitor turns off suddenly.
10. Unselectable menu items
11. Switches do not operate.
3
Chapter 4 Troubleshooting
Possible cause and remedy
• Adjust <Brightness> or <Contrast> from the <Color>
menu.
(The LCD monitor backlight has a fixed life span. When
the screen becomes dark or begins to flicker, contact
your local dealer.)
• Use a screen saver or off timer function for a long-time
image display.
• Afterimages are particular to LCD monitors. Avoid
displaying the same image for a long time.
• This is due to LCD panel characteristics and is not a
failure.
• Leave the monitor with a white screen. The symptom
may disappear.
• When utilizing [ContrastEnhancer] and/or
[OutlineEnhancer] function, the normal images may not
be displayed since the display gradation abnormality or
noise may occur on the screen depending on the display
pattern.
• When [OutlineEnhancer] is set excessively, the
characters on the screen may be affected by color.
• Check whether the audio cable is connected properly.
• Check whether a headphone is connected to the
headphone jack.
• Adjust the sound volume. (Refer to
• Adjust the volume difference between the equipment
connected by the <Sound Level> in the <Sound> menu.
(Refer to
page
27.)
• Check whether the [Off Timer] function is set. Check the
[Off Timer] setting. (Refer to
• Check whether "Disable" is set in the <Signal Detection>
of the <Monitor Settings> menu. (Refer to
• The selectable menu items differ depending on the input
signal. Please check the Setting menu list.
(Refer to "Setting menu list" on
• Check whether the switches are locked. (Refer to
17.)
page
27.)
page
33.)
page
33.)
page
44.)
page

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