Plustek OpticFilm 120 Quick Manual page 21

The film holder is stuck
inside the scanner
The film holder is
automatically ejected
The film holder is not
pulled into the scanner
There is a grinding or
rattling noise at the
beginning of each scan
The scanner's power or USB cable got
disconnected during the scan or some other error
cause the scan to fail while the scanner was scanning
Disconnect and reconnect the power and USB cables
to the scanner. The scanner will attempt to eject any
inserted film holder automatically when turned on. If
the film holder is not ejected automatically, please
eject the film holder by pushing it through the device
until it can be removed from the Rear Film Holder
Slot. Please allow about 35 cm behind the scanner to
remove the film holder.
You just connected the USB cable after accidently
disconnecting it
The scanner will eject any inserted film holder when
connection with a computer has been established.
This behavior is normal
The scanner and computer are not connected via
USB cable
Please make sure the scanner and your computer are
connected via USB cable. The scanner will not pull in
the film holder if the USB cable is disconnected.
The scanner engages the gears and it initializes
itself before scanning
This noise is normal to the operation of the scanner.
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