Sony HANDYCAM DCR-TRV380 Operation Manual page 125

Symptom Cause and/or Corrective Actions
The computer does not recognize +Disconnect the cahlc from the computer and camcorder, then connect it
your camcorder. _ _ again firmly.
+Disconnect the USB device other than the keyboard, the mouse, and the
camcorder from the comp/iter.
+Disconnect tile cable lmm Ihe computer and camcorder, restart the
computer, then connect them again correctly.
An error message appears when you +Set the computer display as follows:
)lace the CD-ROM in your computer. Windows: 800 x 600 dots or more, High Color t 16 bits, 65 1100 colors
or II/O B2 )
Macintosh: I 024 x 768 dots or more, 32 000 colors or more
You cannot view the pictures the +Disconnect the cable from the computer, turn on the camcorder, then
camcorder is seeing on the computer, connect it again.
_ +Slide the POWER switch repeatedly Io select Ihe CAMERA-TAPE
mode, sel [USB-CAMERAI Io [USB STREAMI in the
(STANDARD SET) menu. (p. 82) (Only when connecting to Ihe
Windox_ s computer with a USB cable)
You cannot view the pictures +Disconnect the cable from the computer, turn on the camcorder, then
recorded on a tape on the computer, connect it again.
[_ _ +Slide the POWER switch repeatedly to select the PLAY_DIT mode, set
[USB-PLY/EDT] to [USB STREAM] in tile (STANDARD SET)
menu. (p. 83) (Only when connecting to the Windows computer with a
USB cable)
You cannot view the pictures +When you connect your camcorder to a Macintosh computer using a
recorded on a tape on the Macintosh USB cable, you cannot copy pictures recorded on a tape to tile computer.
computer. [_ To copy recordings from a lape, connect your camcorder to Ihe computer
with an i.LINK cable and use the standard softx_ are in the OS.
+Insert the "Memory Stick" firmly.
+You cannot use an i.LINK cable. Connect the camcorder and the
computer using the USB cable.
+Slide the POWER sx_ itch repeatedly to select the PLAY/EDIT mode, set
[USB-PLY/EDT] Io [STD-USB] in the ' "_IQ (STANDARD SET) menu.
(p. 83)
• The computer does not recognize the "Memory Stick" during camcorder
operation such as tape playback or editing.
+Finish camcorder operation before connecting the camcorder to the
computer.
You cannot view the pictures
recorded on a "Memo U Stick" on the
computer.
=_ continued
Troubleshooting 125