Using Call Forward Through The Ip Phone Ui - Mitel 6873i User Manual

MANAGING CALLS
account rings but is not answered in the defined number of rings. The call gets forwarded to the spec-
ified number.
: You can use the Busy and No Answer states together using different forwarding phone
NOTE
numbers. If these states are enabled for an account (the All state is disabled), and the phone is in
the busy state when a call comes in, the phone can forward the call to the specified phone number
(for example, voicemail). If there is no answer on the phone after the specified number of rings, the
phone can forward the call to a different specified number, such as a cell phone number.
For each account, in the Value field, enter the phone number for which you want the incoming calls
6.
to forward to if the phone is in the specified state. If using the Account mode or Custom mode, you
can enter different phone numbers for each account.
:
NOTE
If you selected Account mode in Step 5, you can enable/disable each account or all accounts as
a.
applicable. You can enter different phone number for each enabled state.
If you selected Custom mode, you can enable/disable each account or all accounts as appli-
b.
cable. You can enter different phone numbers for each enabled state.
If you selected Phone mode, all accounts are set to the same Call Forward configuration (All,
c.
Busy, and/or No Answer) as Account 1 on the phone. In the Mitel Web UI, only Account 1 is
enabled. All other accounts are greyed out but use the same configuration as Account 1.
Using the Mitel Web UI, if you make changes to Account 1, the changes apply to all accounts on
d.
the phone. Using the IP phone UI, if you make changes to any other account other then Account
1, the changes also apply to all accounts on the phone. When enabling a Call Forward state, you
must specify a phone number for the phone to Call Forward to. The number you specify applies
to all accounts of the same mode.
Number and name of accounts that display to this screen are dependent on the number and
e.
name of accounts configured on the phone. The name for the account is specified by your
System Administrator. Contact your System Administrator for more information.
For the No Answer state, in the No. Rings field, enter the number of times that the account rings
7.
before forwarding the call to the specified number. Valid values are 1 through 20. Default is 1.
When using the Account mode or Custom mode, you can enter a different number of rings for each
account. If you use the Mitel Web UI to change the Call Forward Key Mode to Phone, all accounts
synchronize to Account 1.
Click Save Settings.
8.
The changes takes affect immediately without a reboot.

USING CALL FORWARD THROUGH THE IP PHONE UI

Once Call Forward is enabled on your phone, you can access the Call Forward menus by pressing a
pre-configured Call Forward key, or by selecting Options > Call Forward from the IP phone UI.
: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone
NOTE
is configured with the Assistant's role, an additional Forward Filtering option may be available on the
Account Configuration page. For information on the BroadWorks Executive and Assistant Services
feature, refer to
"BroadSoft BroadWorks Executive and Assistant
Call Forward in Account Mode
DND AND CALL FORWARD
Services".
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