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Chapter 4: About Features
This chapter describes the features of your deskphone. Your administrator might have set up your
deskphone with the features and the call appearances on one screen. The Features menu gives you
access to Speed Dial buttons and advanced telephony features, such as Directory, Abbreviated Dial, and
Call Forwarding. Using the Directory, you can dial other users on your system. You can use Send All Calls
and Call Forward features to forward incoming calls to other numbers. When you enable the EC500, you
can forward calls from your desk phone to your cell phone. The features available depend on what your
administrator has assigned to your phone.
In addition to the Features menu, your administrator might also provide selected features on softkeys on
the call appearance (Phone) screen. For more information about what features and options are available
for your extension, contact your system administrator.
Accessing the Features menu
Procedure
1. From the Phone screen, scroll right to access the first feature on the Features
2. Scroll down to see the features that have been administered for your extension.
Calling a person from the directory
About this task
If your system administrator has set up a corporate directory and has made this feature
available to you, you can dial other users in your system by name.
®
Avaya one-X
Deskphone Edition for 9620, 9620C, and 9620L IP Telephone User Guide
Menu.
To return to the main Phone screen, press the Phone/Exit button or the Exit
softkey.
The green LED next to the Feature button indicates if the feature is currently on or
off. If the light is on, the feature is on. The red LED next to the Feature button blinks
while the feature label is displayed on the screen.
March 2012
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