System-Diagnostic Lights - Dell OptiPlex Tower 7010 Owner's Manual

System-diagnostic lights

Table 43. Diagnostic LED behavior
Blinking pattern
Amber
1
2
2
2
2
2
2
3
3
3
3
3
3
White Problem description
2 Unrecoverable SPI Flash
1
2 System board failure (included
BIOS corruption or ROM
3 No memory/RAM detected
4 Memory/RAM failure
5 Invalid memory installed
6 System board / Chipset
Error / Clock failure / Gate
A20 failure / Super I/O
failure / Keyboard controller
1 CMOS battery failure
2 PCI or Video card/chip failure
3 BIOS Recovery image not
4 BIOS Recovery image found
5
6 SBIOS Flash corruption
Failure
CPU failure
error)
failure
found
but invalid
Power rail failure
Suggested resolution
● Run the Dell Support
Assist/Dell Diagnostics
tool.
● If problem persists,
replace the system board.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● Confirm that the memory
module is installed
properly.
● If problem persists,
replace the memory
module.
● Reset the memory module.
● If problem persists,
replace the memory
module.
● Reset the memory module.
● If problem persists,
replace the memory
module.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● Reset the CMOS battery
connection.
● If problem persists,
replace the RTS battery.
Replace the system board.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● Flash latest BIOS version
● If problem persists,
replace the system board.
● EC ran into power
sequencing failure.
● If problem persists,
replace the system board.
● Flash corruption detected
by SBIOS
Troubleshooting 121