System-Diagnostic Lights; Recovering The Operating System - Dell OptiPlex 7010 SFF i5-13500 Owner's Manual

System-diagnostic lights

Table 43. Diagnostic LED behavior
Amber
1
1
1
1
1
1
1
2
2
2
2
2
2
2
2
3
3
3
3
3
3
3
4
4

Recovering the operating system

When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating
116 Troubleshooting
Blinking pattern
White
1
2
3
4
5
6
7
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
1
2
Problem description
TPM Detection Failure
Unrecoverable SPI Flash Failure
Short in hinge cable tripped OCP1
Short in hinge cable tripped OCP2
EC unable to program i-Fuse
Generic catch-all for ungraceful EC code
flow errors
Non-RPMC Flash on Boot Guard fused
system
CPU failure
Motherboard, covers BIOS
corruption or ROM error
No Memory/RAM detected
Memory/RAM failure
Invalid memory installed
Motherboard/Chipset Error
LCD failure - SBIOS message
Motherboard - EC detection of LCD
power rail failure
CMOS battery failure
PCI of Video card/chip failure
Recovery Image not found
Recovery image found but not valid
EC ran into power sequencing failure
Flash corruption detected by SBIOS
Timeout waiting on ME to reply to HECI
message
Memory DIMM power rail failure
CPU Power Cable Connection Issue