LG 55QNED85SQA Service Manual page 94

CIC Guide_Multi View
Title The combinations of the apps supported by Multi View won't work.
Product
TV
Product
type
Multi
View
Category
function
Symptom The combinations of the apps supported by Multi View won't work and a message indicating that it is unable to launch appears.
Explanation Depending on the content you are watching, there may be some restrictions on launching Multi View
If a user is watching the content below, Multi View cannot be launched.
Apps in use
Live TV
Customer
Service
Guide
HDMI
LED TV
Model
Inquiry
Content being played
8K broadcast
4K high frame (HFR)
broadcast
Data broadcasting is running
Audio Description
Video is recording
Dolby Vision signal
4K High Frame(HFR) signal
8K signal
Dolby MAT audio signal
Dolby TrueHD audio signal
WebOS 22 Multi View support
models
The combinations of the apps supported by Multi View won't work.
Apps you want to use on Multi
View
TVScreenshare(Miracast)
Camera
TVScreenshare(Miracast)
Camera
Korea( √ ) Overseas(√ ) CIC
Troubleshooting (√ ) Operation ( ) Installation ( )
Guide
You can't launch the channel you are watching and Multi
View at the same time. Try again after changing to other
channels, closing the data broadcast, or turning off the
audio description.
You cant run the HDMI input you're watching and Multi
View at the same time.
On HDMI devices, try again after
1) Turning off Dolby Vision,
2) Turning off the high frame mode
3) Setting the output resolution to 4K resolution or
lower,
4) After setting the audio signal to PCM or AC3
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) Customer( )
agent(√