LG 55QNED85SQA Service Manual page 91

Chassis : ub22a
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CIC Guide
I can't see subtitles or set-top settings menu when mirroring through the room-
Title
to-room app.
Product type TV
I can't see subtitles
or set-top settings
menu when
Category
mirroring through
the room-to-room
app.
■ Inquiry: Before the mirroring, I was able to see subtitles and set-up menus, but after the mirroring, I can't see any of them on the TV.
Inquiry &
■ Reason: When mirroring, only the video data is transferred through the room-to-room app. If video data doesn't include subtitles, set-top
Reason
menus, etc., such information won't be displayed.
1) When receiving the TV screen through the room-to-room app, only the video information of the sender TV will be transferred. So, only the
Caution &
Explanation
video screen will be displayed and subtitles or menus aren't available.
■ When receiving the TV screen through the room-to-room app, only the video information of the sender TV will be transferred.
Subtitles are separated from the video information. Therefore, they aren't provided.
※ Even if you set the subtitle function on the receiver TV, it won't show any subtitle.
■ When receiving the TV screen through the room-to-room app, only the video information of the sender TV will be transferred, the menus
Customer
won't be displayed.
Service
※ Keys that work with Receiver TV
Guide
- Power
- Channel Up/Down
- Volume Up/Down
- Number buttons
- (AI remote control) wheel
If you want to change the settings of the connected external device, please change the settings on the TV to which the external device is
connected after exiting the room-to-room function. (mirroring).
All
Product
Model
Inquiry
All webOS TV models
launched before 2022
There are some missing features after mirroring my TV through the room-to-room app.
1) Before mirroring my TV, I was able to see subtitles, but after the mirroring, I can't see any of them on the TV.
2) Before mirroring my TV, I was able to see set-up menus, but after the mirroring, I can't see any of them on
the TV.
Korea(
)
Overseas(√
) CIC
agent(√
Troubleshooting
(√
) Operation ( ) Installation
Copyright © 2022 LG Electronics. Inc. All rights reserved.
Only for training and service purposes.
) Customer( )
(√
)

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